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Articles on:Features
Uncover the array of powerful features and how to set up and use them.

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  • How to record calls on the desktop or web app?
    You can effortlessly record your calls with KrispCall's web and mobile apps with a single click. All team members with access to that number can easily listen to call recordings. The following steps will help you record your calls easily! How to record calls on the desktop or web app: Your screen pops up with the call menu whenever you make or receive a call. By default, it is located at the bottom right of your screen; however, you can move it anywhere you like. To record theSome readers
  • How to play, pause, and fast-forward call recordings in KrispCall?
    Want to hear your call recordings and manipulate them according to your needs? You can play, pause, and fast-forward at your will with KrispCall's call recordings. Here is how you can do so: Step 1: Log in to your dashboard using the credentials (email and password). (https://downloads.intercomcdn.com/i/o/568118941/c57188935e7eb23214Few readers
  • How do contact tags help in navigation?
    Contact tags are labels attached to contacts or numbers for easy identification and sorting for easy accessibility and information. Contact tags can be anything from "High-Value Clients" to "Not Interested Clients". How do contact tags help in navigation? Users can use the contact tag section to navigate to a particular contact directly from the second section. Browse the list of tags and select the one you need. It will display the contacts associated with the tag. How are they createdFew readers
  • Documents Required and Instructions to Register Your Alphanumeric Sender ID in the Philippines
    You may have noticed that sometimes your message sent to the Philippines from an international long codes are replaced with a generic sender ID (e.g. ITCORP or INFO). This usually happens when the destination country number doesn’t support messages sent from international long codes. Starting February 24, 2025, messages sent to the Philippines using unregistered Alphanumeric Sender IDs and international long codes will be intermittently blocked due to updated regulations aimed at reducingFew readers

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