How to Port Your Talkdesk Phone Number to KrispCall?
Want to keep your current phone number while switching to KrispCall? No problem!
With our smooth number porting process, you can effortlessly transfer your existing number with no disruptions and no hassles. So, now, you can enjoy uninterrupted telecommunication with KrispCall today.
Before starting the porting process, ensure you meet these essential conditions:
Verify number eligibility by contacting Talkdesk support.
Submit a port-out request to your current provider to obtain the necessary details.
Keep your number active since inactive numbers cannot be transferred.
Ensure your account with the losing carrier is in good standing (no outstanding payments).
Create a Talkdesk account before initiating the transfer.
Some numbers may require additional verification, such as a Customer Service Record (CSR).
Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact the Talkdesk support team for accurate guidance.
Be aware that porting may take a few days to four weeks, depending on your provider’s response time.
Pro Tip: Use KrispCall’s Number Porting Eligibility Checker to verify if your number can be transferred quickly. Need assistance? Contact us via Live Chat or email at porting@krispcall.com or support@krispcall.com.
Gather the following details to complete the transfer successfully:
🔴 Important: Notify Talkdesk in advance of your intent to leave to ensure your port-out request is approved; otherwise, it may be automatically rejected. Keep your Talkdesk account active and meet all obligations until your numbers are successfully ported out.
Once you have all the required details, follow these steps:
Email your porting request to porting@krispcall.com with the subject “Number Port Request.”
Attach all required documents, including the LOA and CSR (if applicable).
Double-check all details to prevent delays.
KrispCall will review your LOA, gather additional information if needed, and initiate the porting request.
If rejected, KrispCall will inform you of the reason and help you resubmit the request.
Once approved, KrispCall will notify you of the porting date and schedule the transition.
Note: The porting process typically takes 2-4 weeks, depending on your provider’s verification speed.
Ensure all details are accurate to avoid delays or rejections.
Check any contract obligations with your current provider before initiating the transfer.
Inform your team and customers about the number transfer in advance.
Stay in touch with KrispCall support and provide any requested information promptly.
For assistance at any stage, reach out to Talkdesk support via:
https://support.talkdesk.com/hc/en-us/requests/new
If you need help or have questions at any stage, don’t hesitate to reach out to the KrispCall support team via:
Live Chat: 24/7 assistance on the KrispCall website
Email: porting@krispcall.com | support@krispcall.com
With our smooth number porting process, you can effortlessly transfer your existing number with no disruptions and no hassles. So, now, you can enjoy uninterrupted telecommunication with KrispCall today.
Key Requirements Before You Begin
Before starting the porting process, ensure you meet these essential conditions:
Verify number eligibility by contacting Talkdesk support.
Submit a port-out request to your current provider to obtain the necessary details.
Keep your number active since inactive numbers cannot be transferred.
Ensure your account with the losing carrier is in good standing (no outstanding payments).
Create a Talkdesk account before initiating the transfer.
Some numbers may require additional verification, such as a Customer Service Record (CSR).
Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact the Talkdesk support team for accurate guidance.
Be aware that porting may take a few days to four weeks, depending on your provider’s response time.
Pro Tip: Use KrispCall’s Number Porting Eligibility Checker to verify if your number can be transferred quickly. Need assistance? Contact us via Live Chat or email at porting@krispcall.com or support@krispcall.com.
Information Required to Port Your Number to Talkdesk
Gather the following details to complete the transfer successfully:
| Requirement | Details |
|---|---|
| File Format | Submit in PDF format. |
| Orientation | Ensure correct orientation (upside-down pages will not be accepted). |
| Data Consistency | All information must match the existing carrier's records. |
| Name & Address | Match name and address on LOA and proof of ownership. |
| LOA Name Match | First/last name on LOA must match the signature. |
| Phone Numbers | LOA / Country-Specific Documentation(s) and proof of ownership must be within 30 days. |
| Rejection | Check common reasons if your port request is rejected. |
🔴 Important: Notify Talkdesk in advance of your intent to leave to ensure your port-out request is approved; otherwise, it may be automatically rejected. Keep your Talkdesk account active and meet all obligations until your numbers are successfully ported out.
How to Submit Your Porting Request
Once you have all the required details, follow these steps:
Email your porting request to porting@krispcall.com with the subject “Number Port Request.”
Attach all required documents, including the LOA and CSR (if applicable).
Double-check all details to prevent delays.
KrispCall will review your LOA, gather additional information if needed, and initiate the porting request.
If rejected, KrispCall will inform you of the reason and help you resubmit the request.
Once approved, KrispCall will notify you of the porting date and schedule the transition.
Note: The porting process typically takes 2-4 weeks, depending on your provider’s verification speed.
Best Practices for Phone Number Porting
Ensure all details are accurate to avoid delays or rejections.
Check any contract obligations with your current provider before initiating the transfer.
Inform your team and customers about the number transfer in advance.
Stay in touch with KrispCall support and provide any requested information promptly.
Talkdesk contact information for Porting Support
For assistance at any stage, reach out to Talkdesk support via:
https://support.talkdesk.com/hc/en-us/requests/new
KrispCall contact information for porting support
If you need help or have questions at any stage, don’t hesitate to reach out to the KrispCall support team via:
Live Chat: 24/7 assistance on the KrispCall website
Email: porting@krispcall.com | support@krispcall.com
Updated on: 10/04/2025
Thank you!