Articles on: Porting Phone Number

How to Port Your Ringover Phone Number to KrispCall?

Making the switch to KrispCall for better features and cost savings doesn’t mean losing your Ringover number. You can effortlessly port your current number to KrispCall, keeping your business operations running smoothly without any disruptions.

Before you start the porting process, there are a few important steps to take. Let’s walk through them to ensure everything goes smoothly.

Important Requirements Before Porting



Confirm that your number is eligible for porting. Contact KrispCall’s support team to verify the necessary details and prevent any missing information.

Your Ringover number must be active. Inactive numbers cannot be ported.

Ensure your Ringover account is in good standing, with no outstanding dues or unresolved issues.

Create a KrispCall account before initiating the porting process.

Prepare the necessary documents, including a portability mandate, your most recent phone service invoice, and proof of identity.

Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact Ringover’s support team for accurate guidance.

Be aware that the porting process can take between 10 to 20 days, depending on your country and the Ringover verification process.

Note: We offer a Number Porting Eligibility Checker tool that can test the portability of your phone number. If you encounter any problems using the tool, you can contact our support representative via Live Chat or email us at porting@krispcall.com or support@krispcall.com.

Information Required to Port Your Number from Ringover



To successfully port your number from Ringover to KrispCall, gather the following details:

RequirementDetails
Letter of Authorization (LOA) / Country-Specific Documentation(s)A document authorizing the transfer of your number to KrispCall.
Port out PINRingover provides this upon request. Contact their support if you don’t have it.
Recent Phone InvoiceA recent bill from Ringover confirming your ownership of the number.
Proof of IdentityAn official identification document matching the account holder's name.
Account NumberYour unique account identifier with Ringover (available in your account details or billing).
Billing AddressThe address registered with Ringover (must match the details on your account).
Account StatusThe account must be active and in good standing, with no outstanding dues.

How to Submit Your Porting Request to KrispCall?



Once you have the necessary information from Ringover, follow these steps to submit your porting request to KrispCall:

Reach out via Live Chat on our website or email porting@krispcall.com to express your intent to port your number.

Submit the necessary information, like a recent phone invoice, proof of identity, and any other necessary details mentioned above.

Our team will review the provided information for accuracy and completeness.

KrispCall will coordinate with Ringover to initiate the porting process.

Once the porting is successful, we will notify you, and you can begin using your number with KrispCall.

Best Practices for Phone Number Porting



Ensure all submitted details match Ringover’s records to prevent delays or rejections.

Review any existing agreements with Ringover that may affect the porting process.

Inform your team and clients about the number transfer to minimize confusion.

Stay in touch with KrispCall’s support team and promptly provide any additional information if requested.

Ringover Contact Information for Porting Support



For assistance in retrieving your port-out details, contact Ringover’s support team:

Support: Submit Your Porting Request

Contact: +1 470 634 8800

Email: sales@ringover.com

KrispCall Contact Information for Porting Support



For any issues or inquiries during the porting process to KrispCall, reach out to our support team:

Live Chat: Available 24/7 on the KrispCall website.

Email: porting@krispcall.com | support@krispcall.com

Updated on: 10/04/2025

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