Articles on: Porting Phone Number

How to port your OpenPhone phone number to KrispCall?

Switching to KrispCall for better features and cost savings doesn’t mean you have to give up your OpenPhone number. You can easily transfer (port) your number to KrispCall without any hassle, ensuring your business runs smoothly without any interruptions.

But, before you begin the porting process, there are a few requirements you need to meet. Let’s go over them first.

Important Requirements Before Porting



Before starting the porting process, make sure your number is eligible for porting.

We recommend reaching out to KrispCall’s support team to confirm the required details and avoid any missing information.

Then, submit a port-out request to OpenPhone’s porting team. They will review your request and provide the necessary details.

Your OpenPhone number must be active. If your number is inactive, it cannot be ported.

Your OpenPhone account must be in good standing. There should be no unpaid dues or pending issues.

You need a KrispCall account. The account must be set up before the porting process begins.

Check for additional verification requirements. Some numbers may require a Letter of Authorization (LOA).

Porting timelines may vary. The process can take anywhere from a few days to two weeks, depending on OpenPhone’s verification speed.

Note: We offer a Number Porting Eligibility Checker tool that can test the portability of your phone number. If you encounter any problems using the tool, you can contact our support representative via Live Chat or email us at porting@krispcall.com or support@krispcall.com.

Information Required to Port Your Number from OpenPhone



To successfully port your number from OpenPhone to KrispCall, you will need the following details:

RequirementDetails
Port-out PINOpenPhone provides this upon request. Contact their support if you don’t have it.
Account NumberAssigned by OpenPhone. Find it on your billing statement or contact OpenPhone support.
Billing AddressMust match the address registered with OpenPhone.
Account StatusThe account must be active and in good standing.
StatementA recent billing statement is required for verification.
Letter of Authorization (LOA)Some numbers may require an LOA to authorize the transfer.

🔴Important notice: Do not close your account (cancel your old plan) with OpenPhone until your number is ported successfully.

How to Submit Your Porting Request to KrispCall?



Once OpenPhone provides you with the port-out details, submit your porting request to KrispCall:

Email your porting request with all the required details to porting@krispcall.com.

Ensure all information is accurate to prevent delays in processing.

KrispCall will handle the rest and notify you once the porting is completed.

The process typically takes 1-2 weeks, depending on OpenPhone’s response time.

Best Practices for Phone Number Porting



Ensure all details match OpenPhone’s records to prevent delays or rejection.

Check for any contractual obligations with OpenPhone that may affect porting.

Inform your team and clients about the number transfer to avoid confusion.

Keep track of updates from KrispCall and respond to any requests for additional information.

OpenPhone Contact Information for Porting Support



If you need help retrieving your port-out details, you can contact OpenPhone’s support team:

Live Chat: Available on the OpenPhone website

Email Support: porting@dialpad.com

KrispCall Contact Information for Porting Support



If you face any issues while porting your number to KrispCall, reach out to our support team:

Live Chat: Available 24/7 on the KrispCall website

Email: porting@krispcall.com | support@krispcall.com

Updated on: 31/03/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!