How to Port Your JustCall Phone Number to KrispCall?
Switching your phone number from JustCall to KrispCall doesn’t have to be a hassle. If you are looking for a seamless transition to a platform that offers advanced features, better pricing, and enhanced flexibility, KrispCall has you covered.
However, to ensure a smooth and expedited transition, it is essential to provide all the necessary documents to our team. These documents help us to verify your information, process your request efficiently and comply with regulatory requirements.
Let’s look at the essential documents required to submit during the porting process.
You must meet the following requirements before transferring your JusCall number to KrispCall:
Active JustCall Number: Make sure your JustCall number is active and in service.
Account in Good Standing: Ensure there are no unpaid bills or pending issues with JustCall.
Valid KrispCall Account: You must have an active KrispCall account to receive the ported number.
Supported Numbers: Verify that your JustCall number is eligible for porting.
Permissions: The porting request can only be initiated by the owner of the number being transferred.
Required Documents: Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact JustCall’s support team for accurate guidance.
Note: Before initiating the porting process, check if your number is eligible using our Number Porting Eligibility Checker. If you need further assistance, reach out to our customer support team via Live Chat or email us at porting@krispcall.com.
🔴 Important Notice: Ensure that you do not close your JustCall account or cancel your current plan until your number has been successfully ported over.
After receiving the port-out details from JustCall, submit your porting request to KrispCall:
Submit your porting request by emailing all the necessary details to porting@krispcall.com.
Make sure the information provided is correct to avoid any delays in the process.
KrispCall will take care of the remaining steps and inform you once the porting is successfully completed.
Note: The process typically takes 5-10 business days but may extend to 10-15 days, depending on JustCall’s port-out speed and the number type.
For a seamless transition, follow these guidelines:
Keep your JustCall service active until the porting is finalized.
Confirm number eligibility with KrispCall before submitting your request.
Settle any outstanding balances with JustCall.
Ensure accuracy in your account details, including account number, service address, username, and company name.
Refrain from making changes to your JustCall account during the porting process.
If you need assistance retrieving your port-out details, contact JustCall support:
Email: porting@justcall.io
If you have any questions or need assistance during the porting process, KrispCall’s support team is here to help:
Live Chat: 24/7 support on the KrispCall website.
Email: porting@krispcall.com | support@krispcall.com
By following these steps, you can seamlessly transfer your JustCall number to KrispCall and maintain uninterrupted business communication.
However, to ensure a smooth and expedited transition, it is essential to provide all the necessary documents to our team. These documents help us to verify your information, process your request efficiently and comply with regulatory requirements.
Let’s look at the essential documents required to submit during the porting process.
Important Requirements Before Porting
You must meet the following requirements before transferring your JusCall number to KrispCall:
Active JustCall Number: Make sure your JustCall number is active and in service.
Account in Good Standing: Ensure there are no unpaid bills or pending issues with JustCall.
Valid KrispCall Account: You must have an active KrispCall account to receive the ported number.
Supported Numbers: Verify that your JustCall number is eligible for porting.
Permissions: The porting request can only be initiated by the owner of the number being transferred.
Required Documents: Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact JustCall’s support team for accurate guidance.
Note: Before initiating the porting process, check if your number is eligible using our Number Porting Eligibility Checker. If you need further assistance, reach out to our customer support team via Live Chat or email us at porting@krispcall.com.
Information Required to Port Your Number from JustCall
| Information | Details |
|---|---|
| Port-out PIN | Contact JustCall Support to get this. |
| Account Number | A unique identifier for your JustCall account |
| Service Address | It must match exactly as it is displayed in your account settings. |
| Account Status | Your account must remain active and free of any pending dues |
| Bill Statement | A recent bill (within the last 30 days) to verify your account details. |
| Letter of Authorization (LOA) / Country-Specific Documentation(s) | Some numbers may require an LOA or other country-specific document(s) to authorize the transfer. |
🔴 Important Notice: Ensure that you do not close your JustCall account or cancel your current plan until your number has been successfully ported over.
How to Submit Your Porting Request to KrispCall?
After receiving the port-out details from JustCall, submit your porting request to KrispCall:
Submit your porting request by emailing all the necessary details to porting@krispcall.com.
Make sure the information provided is correct to avoid any delays in the process.
KrispCall will take care of the remaining steps and inform you once the porting is successfully completed.
Note: The process typically takes 5-10 business days but may extend to 10-15 days, depending on JustCall’s port-out speed and the number type.
Best Practices for Phone Number Porting
For a seamless transition, follow these guidelines:
Keep your JustCall service active until the porting is finalized.
Confirm number eligibility with KrispCall before submitting your request.
Settle any outstanding balances with JustCall.
Ensure accuracy in your account details, including account number, service address, username, and company name.
Refrain from making changes to your JustCall account during the porting process.
JustCall Contact Information for Porting Support
If you need assistance retrieving your port-out details, contact JustCall support:
Email: porting@justcall.io
KrispCall Contact Information for Porting Support
If you have any questions or need assistance during the porting process, KrispCall’s support team is here to help:
Live Chat: 24/7 support on the KrispCall website.
Email: porting@krispcall.com | support@krispcall.com
By following these steps, you can seamlessly transfer your JustCall number to KrispCall and maintain uninterrupted business communication.
Updated on: 10/04/2025
Thank you!