How to port Bell Mobility phone numbers to KrispCall?
We understand you want a hassle-free process for porting your Bell Mobility phone numbers to KrispCall. Thus, keeping this in mind, we have composed this article, which will take you through the detailed process of porting.
In this guide, we will describe how to port your numbers and highlight the essential requirements you should address before initiating the porting process.
So, let’s get started.
Before you port out Bell Mobility phone number to KrispCall, there are several things you need to take into account. Here are some of the factors to consider:
First and foremost, make sure that the Bell Mobility phone number you wish to port is portable. You can use our Number Porting Eligibility Checker tool to check if your phone number is eligible to port.
To check, enter your existing Canadian phone number in the number section, select the phone number type, and then select Check Porting to confirm that it is eligible for transfer to KrispCall. If it's valid, a confirmation message will appear.
Besides being portable, you must ensure that the phone number is active. Further, the phone must remain active throughout the porting process. Hence, you shouldn’t cancel your Bell Mobility service until the porting process has been completed.
If your Bell Mobility number is inactive, contact the provider and ask them to activate it. Then, you can proceed with the porting process.
Before porting out your Bell Mobility phone number, you must also ensure that there are no outstanding charges on your Bell account. Outstanding charges could be a bill that is not paid, a device payment, or anything else. Unpaid bills can delay or prevent the porting process.
The porting process also requires you to submit some necessary documents and information. Thus, before initiating the porting process for your Bell Mobility phone number, arrange documents such as a Letter of Authorization (LOA), Customer Service Record (CSR), recent phone bill, account number, and PIN. Ensure these documents are up-to-date and contain accurate information.
Here are a few information and documents you need to submit to KrispCall:
You need to provide a list of the phone number(s) you want to port, either pasted in the email body or attached in a spreadsheet. The phone number must be in proper format. A Canadian phone number's complete and proper format consists of 11 digits; the country code is written first, followed by a 3-digit area code and the remaining phone number.
The format for a complete Phone number in Canada is +1-XXX-XXX-XXXX.
You need to submit the Letter of Authorization (LOA) dated within the last 30 days to KrispCall to port your Bell Mobility phone number. LOA verifies your ownership of the number and provides crucial information to the porting representative for successful number transfers.
This is a mandatory document; we cannot process a port without it. When issuing the LOA, please ensure that it contains all porting numbers, end user information (the owner of the number, which is you), and a signature that is either physical or electronic. Also, make sure that the information on your LOA matches the authorized user name and service address provided by your current carrier.
Follow these instructions to fill out the LOA form:
LOA Template for Bell Phone Number
The CSR is a complete record of the information your existing carrier has about you. This document contains information about your address, phone number, and billing address.
Please note that submitting CSR isn’t mandatory, but it can significantly assist in speeding up porting.
Similarly, you should provide a scanned (or electronic) copy of the most recent phone bill, ideally dated within the past 30 days. The bill must contain information about the account number, owner/authorized user name, and address for all the numbers you intend to port.
Lastly, you must provide the account number and PIN associated with the phone number you intend to port.
Follow these instructions to get an account number and PIN:
To port Bell Mobility phone numbers to KrispCall, follow these simple steps:
Step 1: First, check the portability of your phone number using our number porting eligibility checker tool. If you encounter any issues while using the tool, feel free to reach out to us via live chat or email at porting@krispcall.com or support@krispcall.com.
Step 2: If the number is portable and you want to carry on with the porting, submit your request via live chat or email.
Step 3: After receiving your inquiry, our support representative will contact you and explain the required documents and information.
Step 4: As directed by our support agent, email your documents to porting@krispcall.com. Include all necessary documents and information in your application.
Step 5: If all the provided documents are accurate and in the required format, you can expect KrispCall to approve your port request.
Step 6: Our porting team will then send a request to the losing carrier as a port request. The losing provider will send you a port approval SMS text. Approve it within 90 minutes of receiving it. Port requests will be rejected if you don't respond within the specified timeframe.
Step 7: Once you respond to the port approval SMS, our support agent will begin the porting process.
Note: You must keep your phone number active throughout the porting process.
Step 8: You will be notified once the porting has been successful, and can access the number easily via KrispCall.
Step 9: You can now cancel your current Bella Mobility service plan.
To transfer your Bell number to another provider, you need to contact the Bell support team, so dial +1 866 310-2355. Upon your request, Bell will cancel your service and transfer your number.
After that, follow these steps:
Send a porting request to the new carrier.
Submit correct and current documents and information as per the requirements.
Wait until the porting request is approved.
Once approved, the new carrier will provide the porting date and time.
Follow the new provider's porting process guidelines and keep in touch with their team.
Contact Bell's support team to check if the numbers you are porting have Port-Out PINs and ask them to provide you the same if applicable.
Bell takes a minimum of two business days to release your phone number.
In this guide, we will describe how to port your numbers and highlight the essential requirements you should address before initiating the porting process.
So, let’s get started.
Porting Requirements (To Be Considered Before Porting Out Your Bell Mobility Phone Number)
Before you port out Bell Mobility phone number to KrispCall, there are several things you need to take into account. Here are some of the factors to consider:
1. The Number Must Be Portable
First and foremost, make sure that the Bell Mobility phone number you wish to port is portable. You can use our Number Porting Eligibility Checker tool to check if your phone number is eligible to port.
To check, enter your existing Canadian phone number in the number section, select the phone number type, and then select Check Porting to confirm that it is eligible for transfer to KrispCall. If it's valid, a confirmation message will appear.
2. The Number Must be Active
Besides being portable, you must ensure that the phone number is active. Further, the phone must remain active throughout the porting process. Hence, you shouldn’t cancel your Bell Mobility service until the porting process has been completed.
If your Bell Mobility number is inactive, contact the provider and ask them to activate it. Then, you can proceed with the porting process.
3. Clear Outstanding Payments
Before porting out your Bell Mobility phone number, you must also ensure that there are no outstanding charges on your Bell account. Outstanding charges could be a bill that is not paid, a device payment, or anything else. Unpaid bills can delay or prevent the porting process.
4. Submission of Necessary Documents & Information
The porting process also requires you to submit some necessary documents and information. Thus, before initiating the porting process for your Bell Mobility phone number, arrange documents such as a Letter of Authorization (LOA), Customer Service Record (CSR), recent phone bill, account number, and PIN. Ensure these documents are up-to-date and contain accurate information.
Information and Document Requirements (To be submitted to KrispCall)
Here are a few information and documents you need to submit to KrispCall:
1. Phone Numbers
You need to provide a list of the phone number(s) you want to port, either pasted in the email body or attached in a spreadsheet. The phone number must be in proper format. A Canadian phone number's complete and proper format consists of 11 digits; the country code is written first, followed by a 3-digit area code and the remaining phone number.
The format for a complete Phone number in Canada is +1-XXX-XXX-XXXX.
2. Letter of Authorization (LOA)
You need to submit the Letter of Authorization (LOA) dated within the last 30 days to KrispCall to port your Bell Mobility phone number. LOA verifies your ownership of the number and provides crucial information to the porting representative for successful number transfers.
This is a mandatory document; we cannot process a port without it. When issuing the LOA, please ensure that it contains all porting numbers, end user information (the owner of the number, which is you), and a signature that is either physical or electronic. Also, make sure that the information on your LOA matches the authorized user name and service address provided by your current carrier.
Follow these instructions to fill out the LOA form:
| Field | Instructions to fill | Additional Comments |
|---|---|---|
| Customer Name | The Customer Name is the name of the admin or the owner, and it should appear exactly as it does on the on-file records of the current carrier or the CSR (if the service is under the name of an individual). | ⚠️Incorrect information will lead to rejection |
| Business Name | Name of the business as mentioned on on-file records of the current carrier or the CSR (If the service is in your company's name). | ⚠️Incorrect information will lead to rejection |
| Service Address | Note that your LOA must show your actual Canadian service address for the number(s) to be ported. We will send this document to your current provider to request the numbers' release; the address must match their records. | ⚠️Incorrect information will lead to rejection |
| Account Number | Please ask your losing carrier if the numbers you are porting have an Account Number associated with them and provide the same if applicable (Note: All Canadian Numbers compulsorily have an Account Number associated with them). | ⚠️Incorrect information will lead to rejection |
LOA Template for Bell Phone Number
3. Customer Service Record (CSR)
The CSR is a complete record of the information your existing carrier has about you. This document contains information about your address, phone number, and billing address.
Please note that submitting CSR isn’t mandatory, but it can significantly assist in speeding up porting.
4. Most Recent Phone Bill
Similarly, you should provide a scanned (or electronic) copy of the most recent phone bill, ideally dated within the past 30 days. The bill must contain information about the account number, owner/authorized user name, and address for all the numbers you intend to port.
5. Account Number and PIN
Lastly, you must provide the account number and PIN associated with the phone number you intend to port.
Follow these instructions to get an account number and PIN:
| Field | Instructions to fill | Additional Comments |
|---|---|---|
| Account Number | Please ask your losing carrier if the numbers you are porting have an Account Number associated with them and provide the same if applicable. (Note: All Canadian Numbers compulsorily have an Account Number associated with them). | ⚠️Incorrect information will lead to rejection |
| PIN | Please ask your losing carrier if the numbers you are porting have a Port-Out PIN associated with them and provide the same if applicable. | ⚠️Incorrect information will lead to rejection |
How to port Bell Mobility phone numbers to KrispCall?
To port Bell Mobility phone numbers to KrispCall, follow these simple steps:
Step 1: First, check the portability of your phone number using our number porting eligibility checker tool. If you encounter any issues while using the tool, feel free to reach out to us via live chat or email at porting@krispcall.com or support@krispcall.com.
Step 2: If the number is portable and you want to carry on with the porting, submit your request via live chat or email.
Step 3: After receiving your inquiry, our support representative will contact you and explain the required documents and information.
Step 4: As directed by our support agent, email your documents to porting@krispcall.com. Include all necessary documents and information in your application.
Step 5: If all the provided documents are accurate and in the required format, you can expect KrispCall to approve your port request.
Step 6: Our porting team will then send a request to the losing carrier as a port request. The losing provider will send you a port approval SMS text. Approve it within 90 minutes of receiving it. Port requests will be rejected if you don't respond within the specified timeframe.
Step 7: Once you respond to the port approval SMS, our support agent will begin the porting process.
Note: You must keep your phone number active throughout the porting process.
Step 8: You will be notified once the porting has been successful, and can access the number easily via KrispCall.
Step 9: You can now cancel your current Bella Mobility service plan.
FAQs
How do I transfer my Bell phone number to another carrier?
To transfer your Bell number to another provider, you need to contact the Bell support team, so dial +1 866 310-2355. Upon your request, Bell will cancel your service and transfer your number.
After that, follow these steps:
Send a porting request to the new carrier.
Submit correct and current documents and information as per the requirements.
Wait until the porting request is approved.
Once approved, the new carrier will provide the porting date and time.
Follow the new provider's porting process guidelines and keep in touch with their team.
How can I get a Bell phone number Port-Out PIN?
Contact Bell's support team to check if the numbers you are porting have Port-Out PINs and ask them to provide you the same if applicable.
How long does it take for Bell to release your phone number?
Bell takes a minimum of two business days to release your phone number.
Updated on: 22/03/2024
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