Articles on: Integration

How to Integrate Your Recruiterflow Account with KrispCall?

Integrating Recruiterflow with KrispCall unites your calling and recruitment activities in one place. Recruiters can connect with candidates, clients, and prospects directly from Recruiterflow while maintaining detailed call records automatically.


Once connected, KrispCall logs every call, voicemail, and activity within Recruiterflow, ensuring all candidate and client details remain synced and up to date. This integration helps your recruitment team stay organized and focused without switching between multiple tools.


This guide helps you connect KrispCall with Recruiterflow and start managing your recruitment calls effortlessly from a single workspace.


Benefits of integrating Recruiterflow with KrispCall


Here are the major benefits of integrating Recruiterflow with KrispCall:


1. Easy recruitment calls


Integrating KrispCall with Recruiterflow lets you manage all your recruitment calls from one place. Recruiters can connect with candidates and clients without leaving the platform. This centralized setup saves time and keeps all call data easily accessible.


2. Automatic call logging


Every call, voicemail, and note is automatically logged into Recruiterflow once integrated with KrispCall. It eliminates manual updates and reduces the risk of data loss or duplication. This ensures all interactions are accurately recorded for better tracking and insights.


3. Improved candidate follow-ups


With complete call history and notes available in Recruiterflow, recruiters can plan timely and relevant follow-ups. This helps maintain stronger connections with candidates and clients. As a result, your communication becomes more consistent and personalized.


4. Real-time Syncing


KrispCall keeps contact details automatically synced with Recruiterflow in real time. Any changes or updates made in one platform instantly reflect in the other. This ensures your recruitment team always works with the most current and accurate data.


5. Enhanced team productivity


The integration eliminates the need to switch between calling tools and the recruitment system. Recruiters can make and log calls directly from Recruiterflow, saving valuable time. This streamlined process helps boost overall productivity and efficiency across the team.

How to integrate your Recruiterflow account with KrispCall


Follow these steps to integrate Recruiterflow from KrispCall (API key part):


Step 1: Log in to the KrispCall account and go to Settings.


Step 2: In the settings section, integrations can be seen under APP SETTINGS, click on Integrations.

Step 3: After clicking on integrations, different automation tools and CRMs can be found, which you can integrate with KrispCall. To integrate Recruiterflow from KrispCall, search for Recruiterflow and click on the connect button below Recruiterflow.

Step 4: After clicking on the connect button, a pop-up window will appear asking for your permission to access certain information.

Step 5: After entering the necessary API key and your email address, and clicking on connect now button, integration is successful, and Recruiterflow  will be displayed under active integrations.

Manage member integration settings by the admin/owner


  1. Ensure members have integrated Recruiterflow accounts.
  2. The admin/owner can view member integrations and make changes to members' account settings.
  3. Members cannot view admin/owner integrations.
  4. Member's settings changes don’t affect Admin/Owner’s settings.
  5. Admin/Owner setting changes don’t affect members' settings.

Integration Settings 


After the successful integration of Recruiterflow, users can enable or disable different settings. In the first step, users can either edit or delete the integration.


  1. To delete the active integration, click on the 3 dots and choose the delete option. 


  1. To edit the integration, click on the three dots and choose the edit option. The edit option provides different settings options where users can make changes according to their requirements.

General Settings


General settings is the first setting option where three additional settings options are available. All the toggle buttons on the general settings will be on by default.


  • Create new contacts for calls: This button helps in one-way contact sync if the toggle is on, i.e., the contact created in KrispCall gets synced to Recruiterflow. If the toggle is off, then the contacts won’t be synced.
  • Contacts 2-way sync: This button helps in 2-way contact sync if the toggle is on, i.e., the contacts created in Recruiterflow get synced to KrispCall. If the toggle is off, then the contact won’t be synced. This button also helps in initial sync, i.e., if there are previous contacts either in KrispCall or Recruitflow, then by toggling this button, the contacts get synced to both sides.
  • Notes logging: This option helps to sync notes to Recruiterflow that are created/edited/deleted from the conversation box or during the call. Toggling off this button won’t sync notes to Recruiterflow.

Workflow Settings


The workflow setting is present right after the general settings. All the options under workflow settings are set to Tickets at first. Users can click on the settings and change them as per their requirements.


  1. Log incoming answered calls as Calls(Engagements)/Disabled: By enabling the setting,  the incoming answered calls will be synced to Calls (Engagements) of Recruiterflow. By enabling the setting as Disabled, the incoming answered calls will not be synced to Recruiterflow.
  2. Log incoming unanswered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the incoming unanswered calls will be synced to Recruiterflow. By enabling the setting as Disabled, the incoming unanswered calls will not be synced to Recruiterflow. 
  3. Log outgoing answered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the outgoing answered calls will be synced to Recruiterflow. By enabling the setting as Disabled, the outgoing answered calls will not be synced to Recruiterflow.
  4. Log outgoing unanswered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the outgoing unanswered calls will be synced to the tickets of Recruiterflow. By enabling the setting as Disabled, the outgoing unanswered calls will not be synced to Recruiterflow.
  5. Log Voicemail as Calls(Engagements)/Disabled: By enabling the settings as Calls(Engagements), the voicemail log will be synced to Recruiterflow. By enabling the setting as Disabled, the voicemail log will not be synced to Recruiterflow.
  6. Log incoming SMS as Notes/Disabled: Enabling the setting as SMS will sync the incoming SMS to  Recruiterflow. However, it will not sync if the setting is disabled.     
  7. Log outgoing SMS as Notes/Disabled: Enabling the setting as SMS will sync the outgoing SMS to the tickets of Recruiterflow. However, it will not sync if the setting is disabled.   

Connected Numbers


The connected numbers setting is present after the workflow settings. Two options are available under connected numbers settings. 


  1. Log phone calls for these phone numbers: In this option, the list of numbers available in the channel will be selected by default at the time of integration. 
  2. Log sms for these phone numbers: In this option, the list of numbers available in the channel will be selected by default at the time of integration. This setting is used to ensure the log of SMS for the selected numbers is synced at Recruiterflow.


If the user purchases the number after integration, then they need to add the number manually to connected numbers.

Note: If there are no selected numbers, then the call logs/SMS will not be synced in Recruiterflow.


Updated on: 31/10/2025

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