Articles on: Integration

How to Integrate Your HubSpot Account with KrispCall?

Integrating your HubSpot account with KrispCall is a great way to improve your call management and customer service. By integrating these two platforms, you automatically synchronize the customer data from HubSpot and get a chance to improve the user experience.

You also get quality and seamless inbound and outbound calling features on KrispCall with your HubSpot account following the integration process. So without further ado, let's get started with some of the advantages that businesses of every size can enjoy integrating HubSpot with KrispCall.

How to Integrate Your HubSpot Account with KrispCall?

KrispCall and HubSpot integration lets you easily manage communication with all your customers and contacts by just using the KrispCall app. Apart from this, all calling activity in KrispCall is synced with HubSpot.

Activities are created against contacts and customers on HubSpot whenever there is an incoming call/text from a customer or an outbound call/text from a HubSpot user.

To configure the integration of your HubSpot Account with the top cloud telephony service provider, KrispCall, follow these simple steps given below:

Step - 1: Log in to your KrispCall account and head over to Settings.

Step - 2: In the Settings menu, under the App Settings, you can find Integrations. Click on it.

Step 3: In doing so, a new window opens up showing the list of business tools and CRM software you can integrate with KrispCall.
To integrate KrispCall with HubSpot, click on Connect → button just below HubSpot.

Step 4: Clicking on the Connect → opens a new window asking you to log in to the HubSpot account you want to integrate with KrispCall.

Step 5: Select the HubSpot account you would like to connect with KrispCall and click on Choose Account.

Step 6: After that, you will see HubSpot in the Active Integrations on the top of the Integration page. Now, click the Toggle Button below it to activate HubSpot for your account.

Step 7: Now to edit the settings, click on the three dot " ... " icon next to HubSpot and click on Edit.

Step 8: In General Settings, you get to set preference for a list of features like Create New Contacts, 2-Way Contact Syncing, Notes Logging, and Phone Numbers as Contact Names.

Step 9: On the right, next to General Settings, you can see Workflow Settings. Under this setting, you can set your preference for logging Answered/Unanswered Inbound and Outgoing Calls, SMS, and Voicemails.

Step 10: In the Connected Numbers option, you can select the number to log phone calls.

You have now successfully integrated your HubSpot account with KrispCall. You can start making and receiving calls directly from HubSpot and tracking your call performance using call analytics. If you have any questions, please use the chat option to connect with our Support team.

Benefits of Integrating HubSpot With KrispCall

There are several benefits when you integrate HubSpot with KrispCall, like automated call logging, which can help you track your call volume, average call length, and other metrics.

Have a look at some of them.

1. Increase in Productivity in Sales

When you integrate your HubSpot account using Krispcall, you get a call analytics feature that helps to track your sales calls, identify trends, and improve your sales process.

You also save valuable time when integration by automating manual tasks such as data entry, customer call logging, and sending follow-up emails. The customer contact and data get synchronized between the two platforms, and as a result, you can quickly respond to customer demand, resulting in productivity and an increase in sales.

2. Better Customer Service

Another benefit you get from integration is access to information like customer queries from HubSpot using the KrispCall application. You no longer need to switch apps to check out the call records and emails, resulting in quick and efficient solving of customer problems. It also can help you identify market trends and enhance better customer service.

3. Easy Accessibility

If you're looking for a way to improve your business's call management and customer service, integrating HubSpot with KrispCall is an excellent option. More importantly, using KrispCall eliminates the hassle of switching between platforms to check out for information. It allows you to keep track of everything without the need to switch apps.

4. Seamless Communication

Last but not least, the integration of HubSpot With KrispCall utilizes a single phone number for all your calls. This will make it easier to make your calls and manage your contacts.

When everyone in the organization, including teams and customers, has access to the same system interface, there will be growth in business communication.


As you get access to KripsCall’s CRM integration, this lets you call and text your HubSpot’s CRM contacts easily. You can track your calling and texting activities from your CRM dashboard.

In the end, for the success of your business, we recommend you to have a KripsCall, a trusted cloud telephone service provider for hundreds of countries, to seamlessly integrate with HubSpot.


What Are the Benefits of Integrating HubSpot With KrispCall?

There are several benefits when you integrate HubSpot with KrispCall, like automated call logging, which can help you track your call volume, average call length, and other metrics. Other benefits include an increase in sales productivity and seamless communication.

How to Integrate Your HubSpot With KrispCall?

We can integrate the HubSpot account with KrispCall by following these steps.

Log in to KrispCall, to get started.

Authorize your HubSpot account to access your data in KrispCall.

Press the connect button to begin the next process.

Click the switch button to turn on HubSpot.

Explore general settings, workflow settings, connected numbers, and advanced settings to enjoy the CRM integration features.

Disconnect after the use.

Updated on: 18/07/2024

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