How to Integrate Your n8n Account with KrispCall?

Integrating n8n with KrispCall helps you automate your business workflows and save time by connecting your telephony activities with your favorite apps. With this integration, every call, message, or note in KrispCall can trigger automated actions across hundreds of tools, without writing a single line of code.

In this guide, we’ll walk you through simple steps to integrate your n8n account with KrispCall and explain the main benefits of this integration.

Benefits of integrating n8n with KrispCall

Here are some key benefits of connecting KrispCall with n8n:

1. Automated workflows for routine tasks

The integration allows you to automate repetitive tasks like saving call logs, updating contact details, or sending alerts after calls. Instead of doing these steps manually, n8n automatically handles them once a trigger from KrispCall is activated.

This saves your team valuable time and ensures that no follow-up or data entry task is missed. Every process runs smoothly in the background, allowing your team to focus on more meaningful work.

2. Instant data flow across platforms

Each trigger from KrispCall can update other platforms like CRMs, spreadsheets, or ticketing systems through n8n. It ensures your customer records and call details remain aligned across every workspace.

You no longer need to export or manually transfer data. Every new call, message, or note is updated in real-time as soon as an event occurs, creating a reliable flow of accurate information for you and your team.

3. Clear visibility for every team member

When call notes, tags, and updates travel automatically across your connected tools, everyone stays aligned. Each call becomes part of a shared system where information naturally finds its place.

This connected setup keeps every department, from sales to support, aligned with the latest customer interactions. It helps the entire team respond faster and make well-informed decisions to meet or exceed customer expectations. 

4. Smarter customer follow-ups

The integration between KrispCall and n8n allows you to set actions that unfold right after a call, like sending an acknowledgment email, alerting your team, or updating a CRM record. It keeps the conversation going effortlessly, even after the call ends.

These actions ensure customers receive quick and thoughtful responses without constant manual effort. Every call or interaction becomes a standard action point, which improves consistency and customer satisfaction.

5. Central place to orchestrate every action

Through n8n’s visual workspace, KrispCall can connect with countless tools, such as Google Sheets, Slack, HubSpot, and more. Each integration follows your design, making your telephony system part of a larger, connected network.

This centralized approach reduces tool-hopping and keeps your data flow organized. It also gives you flexibility to modify workflows anytime, adapting easily to changing business needs.

How to integrate your n8n account with KrispCall?

You can connect KrispCall and n8n in two ways: either from your KrispCall account or from your n8n dashboard. Both methods are simple and only take a few minutes to set up.

Integrating n8n from KrispCall

Step 1: Log in to your KrispCall account and go to the “Settings” section.

Step 2: Under APP SETTINGS, click on “Integrations.”

Step 3: You’ll see a list of available automation tools and CRMs. Search for “n8n” and click on the “Connect” button below it.

Step 4: You’ll be redirected to n8n’s integration page for KrispCall.

Step 5: A window will appear asking you to log in to your n8n account. Log in with your n8n credentials to authorize the connection. Once done, you’ll be redirected to your n8n dashboard, where you can start setting up workflows between KrispCall and your connected tools.

Integrating KrispCall from n8n

Step 1: Log in to your n8n account and open the main dashboard.

Step 2: From the left panel, go to Overview> Credentials, then click on Add New Credential.

Step 3: From the list, select KrispCall’s API and click on Continue.

Step 4: To connect your KrispCall account, you’ll need your API key. Go to your KrispCall dashboard and navigate to Settings > Developers > API Keys and copy them.

Step 5: Return to n8n, paste the copied API key, and click Save. Once verified, you’ll see a success message confirming the setup.

Note: Unlike CRM integrations, automation platforms such as n8n are not listed on KrispCall’s “Active Integrations” page. However, your connection and workflows remain active within n8n.

Integration settings

After connecting, you can update or delete your integration anytime within n8n.

To remove it, simply click on the “Delete” button next to KrispCall under your credentials list.

Setting up your workflow at n8n

A workflow in n8n is a sequence of steps that connects apps to perform specific actions. It begins with an event (trigger) and continues with one or more follow-up actions. Once active, each event in KrispCall can execute these actions.

Step 1: From your n8n dashboard, go to “Workflows” and click “Create New Workflow.”

Step 2: Click “Add First Step” to begin building your flow.

Step 3: Search for KrispCall in the node list and select it to build a trigger.

Step 4: Choose the desired triggers from the list below 

Set your preferred parameters, then click “Execute Step” to confirm.

Step 5: Add an action node to decide what happens next from the list of given actions. Adjust settings and click “Execute Step” again.

Step 6: Check your workflow’s status from the home page to ensure everything runs correctly.

Step 7: If you wish to stop or delete a workflow, open it and click Delete (Archive).

Note: Unlike CRM integration, in cases of automation platform integration, almost all authentication processes are handled by the automation platform.

Updated on: 15/10/2025