How to Integrate Your Less Annoying CRM Account With KrispCall
Combining Less Annoying CRM with KrispCall equips your team with a powerful, streamlined platform to manage customer relationships and telephony in one place. This integration eliminates manual work and data silos—so your team can stay focused on what really matters: closing deals and delighting customers.
Now, let’s take a look at how to integrate your Less Annoying CRM account with KrispCall and the benefits it brings.
Here are some of the benefits that integrating these two platforms, Less Annoying CRM and KrispCall, brings to the table:
Every call, voicemail, and text message made through KrispCall is automatically logged into Less Annoying CRM. This eliminates the need for repetitive manual data entry and reduces the risk of errors or missed information.
With consistent, real-time call data available in one centralized location, your team can maintain complete interaction records effortlessly. Further, call details, call notes, voicemails, and SMS conversations are stored alongside contact information, providing a comprehensive customer history.
No more jumping between tools to get a complete picture of customer profiles. Once integrated, KrispCall ensures that every phone-based interaction related to each contact, whether it’s a missed call, voicemail, or live conversation, is logged in Less Annoying CRM.
This centralization enhances data visibility, ensuring that your sales and support teams always operate with the latest customer context.
Any updates made to contact details in either KrispCall or LACRM are instantly reflected in both platforms. This Two-Way sync guarantees your contact lists remain accurate, consistent, and up to date.
Whether you're adding new leads or editing existing contacts, the integration keeps everything in sync, saving time and minimizing administrative errors.
With synced call logs, notes, and customer insights, teams across departments can collaborate more effectively. Whether a representative is handing off a lead to customer success or support is following up after a sales call, everyone has access to the full conversation history.
This seamless handoff reduces confusion, speeds up resolution times, and ensures a smooth customer experience.
With access to updated interaction logs and customer profiles, your team can personalize interactions, respond faster, and address client needs more accurately. Furthermore, the integration helps ensure no call or inquiry goes unnoticed, enhancing customer satisfaction and increasing conversion potential.
Such personalized engagement boosts customer satisfaction, nurtures loyalty and trust, and ultimately contributes to improved business results and sustained client retention.
Step 1: Log in to the KrispCall account and go to Settings.
Step 2: In the settings section, Integrations can be seen under APP SETTINGS, click on Integrations.
Step 3: After clicking on integrations, different automation tools and CRMs can be found, which you can integrate with KrispCall. To integrate Less Annoying CRM from KrispCall, search for Less Annoying and click on the connect button below Less Annoying CRM.
Step 4: After clicking on the connect button, a pop-up window will appear asking for the User Code and API token.
Step 5: To get the necessary details for successful integration, log in to Less Annoying CRM, click on the settings, and go to the Programmer API.
Step 6: After landing on the API page, click on the create new API key button, provide the API name, and create the key. The API key will be created, and the user code will also be available on the same page.
Note: The API key can only be copied once.
Step 7: Copy the details of the API and paste it into the pop-up window of KrispCall.
Step 8: Click on the next button, and the Integration successful message will pop up, and Less Annoying CRM will be displayed under active integrations.
After the successful integration of Less Annoying CRM, users can enable or disable different settings. In the first step, users can either edit or delete the integration.
To delete the active integration, click on the 3 dots and choose the delete option.
Likewise, to edit the integration, click on the three dots and choose the edit option. The edit option provides different settings options where users can make changes according to their requirements.
General settings is the first setting option where three additional settings options are available. All toggle buttons in the general settings will be enabled by default.
Create new contacts for calls: This button helps in one-way contact sync if the toggle is on, i.e., the contact created in KrispCall gets synced to Less Annoying CRM. If the toggle is off, the contacts will not be synced.
Contacts 2-way sync: This button enables 2-way contact sync when the toggle is on, meaning contacts created in Less Annoying CRM are synced to KrispCall. If the toggle is off, the contact will not be synced. This button also facilitates initial sync, i.e., if there are previous contacts in either KrispCall or Less Annoying CRM, then by toggling this button, the contacts are synced to both sides.
Note logging: This option helps sync notes to Less Annoying CRM, which are created, edited, or deleted from the conversation box or during the call. Toggling off this button won’t sync notes to Less Annoying CRM.
The workflow setting is present right after the general settings. All options under workflow settings are initially set to Calls (Engagements). Users can click on the settings and modify them according to their requirements.
Log outgoing answered calls as Tasks/Notes/Disabled: By enabling the setting as either Tasks or Notes, the outgoing answered calls will be synced to either tasks or notes in Less Annoying CRM. By enabling the setting as Disabled, the outgoing answered calls will not be synced to Less Annoying CRM.
Log outgoing unanswered calls as Tasks/Notes/Disabled: By enabling the setting as either Tasks/Notes, the outgoing unanswered calls will be synced to either tasks or notes of Less Annoying CRM. By enabling the setting as Disabled, the outgoing unanswered calls will not be synced to Less Annoying CRM.
Log incoming answered calls as Tasks/Notes/Disabled: By enabling the setting as either tasks or notes, the incoming answered calls will be synced to either tasks or notes of Less Annoying CRM. By enabling the setting as Disabled, the incoming answered calls will not be synced to Less Annoying CRM.
Log incoming unanswered calls as Tasks/Notes/Disabled: By enabling the setting as either Tasks/Notes, the incoming unanswered calls will be synced to either Tasks/Notes of Less Annoying CRM. By enabling the setting as Disabled, the incoming unanswered calls will not be synced to Less Annoying CRM.
Log voicemail as Tasks/Notes/Disabled: By enabling the settings as either Tasks/Notes, the voicemail log will be synced to either Tasks/Notes of Less Annoying CRM. By enabling the setting as Disabled, the voicemail log will not be synced to Less Annoying CRM.
Log incoming SMS as Tasks/Notes/Disabled: Enabling the setting as either Tasks/Notes will sync the incoming SMS to either Tasks/Notes of Less Annoying CRM. However, it will not sync if the setting is disabled.
Log outgoing SMS as Tasks/Notes/Disabled: Enabling the setting as either Tasks/Notes will sync the outgoing SMS to either tasks or notes of Less Annoying CRM. However, it will not sync if the setting is disabled.
The connected numbers setting is present after the workflow settings. Two options are available under the connected numbers settings.
Log phone calls for these phone numbers: In this option, the list of numbers available in the channel will be selected by default at the time of integration.
Log SMS for these phone numbers: In this option, the list of numbers available in the channel will be selected by default at the time of integration. This setting is used to ensure the log of sms for the selected numbers to be synced at Less Annoying CRM.
If the user purchases the number after integration, then they need to add the number manually in the connected numbers settings.
Note: If there are no selected numbers, then the call logs/SMS will not be synced in Less Annoying CRM.
Now, let’s take a look at how to integrate your Less Annoying CRM account with KrispCall and the benefits it brings.
Benefits of Integrating Less Annoying CRM With KrispCall
Here are some of the benefits that integrating these two platforms, Less Annoying CRM and KrispCall, brings to the table:
1. Automatic Call and SMS Logging
Every call, voicemail, and text message made through KrispCall is automatically logged into Less Annoying CRM. This eliminates the need for repetitive manual data entry and reduces the risk of errors or missed information.
With consistent, real-time call data available in one centralized location, your team can maintain complete interaction records effortlessly. Further, call details, call notes, voicemails, and SMS conversations are stored alongside contact information, providing a comprehensive customer history.
2. Centralized Contact Records
No more jumping between tools to get a complete picture of customer profiles. Once integrated, KrispCall ensures that every phone-based interaction related to each contact, whether it’s a missed call, voicemail, or live conversation, is logged in Less Annoying CRM.
This centralization enhances data visibility, ensuring that your sales and support teams always operate with the latest customer context.
3. Two-Way Contact Sync
Any updates made to contact details in either KrispCall or LACRM are instantly reflected in both platforms. This Two-Way sync guarantees your contact lists remain accurate, consistent, and up to date.
Whether you're adding new leads or editing existing contacts, the integration keeps everything in sync, saving time and minimizing administrative errors.
4. Improved Collaboration and Workflow Efficiency
With synced call logs, notes, and customer insights, teams across departments can collaborate more effectively. Whether a representative is handing off a lead to customer success or support is following up after a sales call, everyone has access to the full conversation history.
This seamless handoff reduces confusion, speeds up resolution times, and ensures a smooth customer experience.
5. Improved Customer Experience and Responsiveness
With access to updated interaction logs and customer profiles, your team can personalize interactions, respond faster, and address client needs more accurately. Furthermore, the integration helps ensure no call or inquiry goes unnoticed, enhancing customer satisfaction and increasing conversion potential.
Such personalized engagement boosts customer satisfaction, nurtures loyalty and trust, and ultimately contributes to improved business results and sustained client retention.
How to Integrate Your Less Annoying CRM Account with KrispCall?
Step 1: Log in to the KrispCall account and go to Settings.
Step 2: In the settings section, Integrations can be seen under APP SETTINGS, click on Integrations.
Step 3: After clicking on integrations, different automation tools and CRMs can be found, which you can integrate with KrispCall. To integrate Less Annoying CRM from KrispCall, search for Less Annoying and click on the connect button below Less Annoying CRM.
Step 4: After clicking on the connect button, a pop-up window will appear asking for the User Code and API token.
Step 5: To get the necessary details for successful integration, log in to Less Annoying CRM, click on the settings, and go to the Programmer API.
Step 6: After landing on the API page, click on the create new API key button, provide the API name, and create the key. The API key will be created, and the user code will also be available on the same page.
Note: The API key can only be copied once.
Step 7: Copy the details of the API and paste it into the pop-up window of KrispCall.
Step 8: Click on the next button, and the Integration successful message will pop up, and Less Annoying CRM will be displayed under active integrations.
Integration Settings
After the successful integration of Less Annoying CRM, users can enable or disable different settings. In the first step, users can either edit or delete the integration.
To delete the active integration, click on the 3 dots and choose the delete option.
Likewise, to edit the integration, click on the three dots and choose the edit option. The edit option provides different settings options where users can make changes according to their requirements.
1. General Settings
General settings is the first setting option where three additional settings options are available. All toggle buttons in the general settings will be enabled by default.
Create new contacts for calls: This button helps in one-way contact sync if the toggle is on, i.e., the contact created in KrispCall gets synced to Less Annoying CRM. If the toggle is off, the contacts will not be synced.
Contacts 2-way sync: This button enables 2-way contact sync when the toggle is on, meaning contacts created in Less Annoying CRM are synced to KrispCall. If the toggle is off, the contact will not be synced. This button also facilitates initial sync, i.e., if there are previous contacts in either KrispCall or Less Annoying CRM, then by toggling this button, the contacts are synced to both sides.
Note logging: This option helps sync notes to Less Annoying CRM, which are created, edited, or deleted from the conversation box or during the call. Toggling off this button won’t sync notes to Less Annoying CRM.
2. Workflow Settings
The workflow setting is present right after the general settings. All options under workflow settings are initially set to Calls (Engagements). Users can click on the settings and modify them according to their requirements.
Log outgoing answered calls as Tasks/Notes/Disabled: By enabling the setting as either Tasks or Notes, the outgoing answered calls will be synced to either tasks or notes in Less Annoying CRM. By enabling the setting as Disabled, the outgoing answered calls will not be synced to Less Annoying CRM.
Log outgoing unanswered calls as Tasks/Notes/Disabled: By enabling the setting as either Tasks/Notes, the outgoing unanswered calls will be synced to either tasks or notes of Less Annoying CRM. By enabling the setting as Disabled, the outgoing unanswered calls will not be synced to Less Annoying CRM.
Log incoming answered calls as Tasks/Notes/Disabled: By enabling the setting as either tasks or notes, the incoming answered calls will be synced to either tasks or notes of Less Annoying CRM. By enabling the setting as Disabled, the incoming answered calls will not be synced to Less Annoying CRM.
Log incoming unanswered calls as Tasks/Notes/Disabled: By enabling the setting as either Tasks/Notes, the incoming unanswered calls will be synced to either Tasks/Notes of Less Annoying CRM. By enabling the setting as Disabled, the incoming unanswered calls will not be synced to Less Annoying CRM.
Log voicemail as Tasks/Notes/Disabled: By enabling the settings as either Tasks/Notes, the voicemail log will be synced to either Tasks/Notes of Less Annoying CRM. By enabling the setting as Disabled, the voicemail log will not be synced to Less Annoying CRM.
Log incoming SMS as Tasks/Notes/Disabled: Enabling the setting as either Tasks/Notes will sync the incoming SMS to either Tasks/Notes of Less Annoying CRM. However, it will not sync if the setting is disabled.
Log outgoing SMS as Tasks/Notes/Disabled: Enabling the setting as either Tasks/Notes will sync the outgoing SMS to either tasks or notes of Less Annoying CRM. However, it will not sync if the setting is disabled.
3. Connected Numbers
The connected numbers setting is present after the workflow settings. Two options are available under the connected numbers settings.
Log phone calls for these phone numbers: In this option, the list of numbers available in the channel will be selected by default at the time of integration.
Log SMS for these phone numbers: In this option, the list of numbers available in the channel will be selected by default at the time of integration. This setting is used to ensure the log of sms for the selected numbers to be synced at Less Annoying CRM.
If the user purchases the number after integration, then they need to add the number manually in the connected numbers settings.
Note: If there are no selected numbers, then the call logs/SMS will not be synced in Less Annoying CRM.
Updated on: 18/04/2025
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