How to integrate your Keragon account with KrispCall?

Integrating Keragon with KrispCall brings effortless automation and unified connectivity to your healthcare workflows. Whether you want to automate patient telephony conversations, sync data across platforms, or eliminate repetitive tasks, this integration makes it all seamless.

In this guide, we’ll walk you through the simple steps to connect your Keragon account with KrispCall, helping you build advanced workflows that boost efficiency.

Benefits of integrating Keragon with KrispCall

Integrating your Keragon account with KrispCall empowers your healthcare team with automation, efficient workflows, and effortless data synchronization, making day-to-day operations smarter and more connected.

Here are some key benefits you’ll experience firsthand:

1. Effortless workflow automation

KrispCall + Keragon integration allows you to automate repetitive healthcare telephony tasks like updating patient records, logging calls, and sending appointment reminders. By setting up triggers and actions, you can eliminate manual input, reduce errors, and save valuable time for your team.

2. Real-time data sync

Ensure every patient record, call log, and update stays current across your connected apps. With KrispCall and Keragon working together, all your data syncs instantly and automatically, providing your team with accurate, real-time insights.

3. Custom workflow flexibility

Every healthcare team operates differently, and this integration adapts to yours. With Keragon, you can create custom workflows tailored to your needs, whether that’s automating follow-ups, routing calls to specific departments, or updating your CRM after each interaction.

4. Enhanced collaboration across teams

Integrate KrispCall with collaboration tools like Slack, Microsoft Teams, or Google Chat through Keragon to keep everyone informed in real time. From incoming call alerts to voicemail updates, your team stays connected and responsive.

5. Scalable and reliable integration

As your healthcare organization grows, the KrispCall × Keragon integration scales effortlessly. Whether you’re managing a small clinic or a large healthcare network, this flexible integration grows with you, ensuring consistent efficiency and long-term success.

How to integrate your Keragon account with KrispCall?

You can integrate KrispCall and Keragon in two ways: either through your KrispCall account or via your Keragon dashboard. Both approaches are straightforward and require only a few minutes for setup.

Integrating Keragon from KrispCall

Step 1: Log in to your KrispCall account and navigate to Settings.

Step 2: Under the APP SETTINGS section, select Integrations.

Step 3: Once you’re on the Integrations page, you’ll see a list of available automation tools and CRMs. To connect Keragon, search for it and click the **Connect **button beneath its name.

Step 4: You’ll then be redirected to Keragon’s Integration Page for KrispCall. 

Step 5: Sign in to your Keragon account and start using the integration. 

Integrating KrispCall from Keragon

Step 1: Log in to your Keragon account.

Once logged in, you’ll be directed to the Keragon dashboard.

Step 2: Navigate to the Authentications section and click the + Create new button.

Step 3: Use the search bar to find KrispCall.

Step 4: Enter the necessary details for the Environment and API Key (or access token).

The Environment can be Production or Development.

Enter the required API Key detail, and click on Save.

Step 5: After saving, the integration will be successfully established, and Keragon will now be connected to KrispCall.

Authentication can also be checked on the authentication page.

However, unlike other integrations to KrispCall, automation platforms such as Keragon are not displayed on KrispCall’s active integration page list.

Integration Settings 

After the successful integration of Keragon, users can update or delete integrations.

1. To delete the integration, click on the delete button.

2. Users can also delete directly from the authentication page.

3. To update the integration, make the required changes, and click on Save. A success message appears after a successful update of the integration.

Setting up your workflow at Keragon:

A workflow is a series of steps between two or more apps that automates a specific task. It always starts with a trigger and includes one or more actions.

When your workflow is published, it executes these actions each time the specified trigger event occurs.

Step 1: Go to the workflows in Keragon and click on the Create New button.

Step 2: Set up KrispCall as a trigger at Keragon. 

A trigger is what kicks off a Workflow. You can think of it like the starting signal. This is usually a change or update in an external app, such as a new form submission or patient info being updated in your CRM.

Step 3: Set up KrispCall as an action at Keragon.

Action is a task that is executed automatically in response to a trigger. A workflow can have many action steps.

Step 4: Configure your action and triggers.

Step 5: Configure trigger

Select the desired trigger from the list of triggers provided by KrispCall.

Select an account.

Step 6: Configure Action

Select the desired action from the list of actions provided by KrispCall.

Select an account for authentication, and input the required inputs based on that specific trigger’s requirement.

Step 7: Publish the workflow, once all actions and triggers have been set

Step 8:  The status of the workflow can be checked on the workflows page.

Step 9: Users can delete the workflow.

Note: Unlike CRM integration, in cases of automation platform integration, almost all authentication processes are handled by the automation platform.

Updated on: 16/10/2025