How to Integrate Your Close CRM Account with KrispCall?

Do you use Close CRM to manage your customer relationships? Are you looking to boost your sales and support efficiency by streamlining communication? If so, integrating Close CRM with KrispCall, a powerful cloud-based telephony solution, is a game-changer. This article dives deep into how this integration empowers your Close CRM users, unlocking a range of features and benefits designed to supercharge your sales pipeline.

By the end, you'll have a clear understanding of the integration process and be ready to unlock the full potential of Close CRM and KrispCall working together.

Features You Will Get After Integrating Close CRM with KrispCall

Integrating Close CRM with KrispCall unlocks a treasure trove of features designed to enhance your communication workflows and empower your sales team. Here are four of the most compelling:

Simplified Contact Management: After the integration, you can seamlessly access and update contact information directly within KrispCall. It eliminates the hassle of switching between applications and ensure call details are automatically synced with the corresponding contact record in Close.

One-Click Calling: You can effortlessly initiate calls to your leads and clients directly from Close CRM. Clicking a phone number within a contact record instantly launches a KrispCall call, saving valuable time and keeping your focus on building relationships.

Automatic Call Logging: After the integration, you can stop manually logging call details. It automatically captures call data like duration, direction, and recordings, providing a complete call history within each Close CRM contact record.

Enhanced Call Analytics: KrispCall + Close CRM helps you gain valuable insights into your team's calling activity. You can leverage KrispCall's built-in analytics to track call volume, identify top performers, and pinpoint areas for improvement in your sales communication strategies.

Benefits of Integrating Close CRM with KrispCall

Beyond the feature set, integrating Close CRM with KrispCall delivers a range of tangible benefits for your business:

Increased Sales Productivity: Your sales team can focus on closing deals, not administrative tasks. One-click calling and automatic call logging free up valuable time, allowing them to spend more time connecting with potential customers.

Improved Customer Experience: Faster response times, personalized communication based on call history, and crystal-clear call quality all contribute to a more positive customer experience. This translates to higher customer satisfaction and loyalty.

Enhanced Collaboration: Sales reps and support agents can share call notes and recordings within Close CRM, fostering better team communication and ensuring everyone is on the same page regarding customer interactions.

Data-Driven Decision Making: Gain valuable insights into your sales communication efforts through KrispCall's analytics. Use this data to identify trends, optimize call strategies, and improve overall sales performance.

Simplified Workflow Automation: Reduce manual data entry and streamline workflows with automatic call logging and data synchronization. This frees up your team's time to focus on higher-value activities.

How to Integrate Close CRM account with KrispCall?

Integrating Close CRM with KrispCall is a straightforward process. Here's a step-by-step guide:

Step 1: Log in to your KrispCall account and Go to Settings.

Step 2: In the Settings menu, you'll find Integrations under App Settings. Click on it.

Step 3 Clicking this will bring up a list of business tools and CRM software. To integrate KrispCall with Close, click on the Connect → button just below Close.

Step 4: Clicking on the Connect → button opens a new pop-up window asking you to accept or reject the integration of the Close account you want to integrate with KrispCall on already login to the Close account.

Step 5: After clicking the Accept button, you will be redirected to the Krispcall application and the integration successful message will pop up on the screen.


Are there any additional costs associated with integrating Close CRM with KrispCall?

The integration itself is free. However, KrispCall offers different pricing plans depending on your call volume and feature needs.

Does this integration work with both inbound and outbound calls?

Yes, the integration works seamlessly for both inbound and outbound calls made through KrispCall.

Can I integrate KrispCall with other CRMs besides Close?

Yes, KrispCall offers integrations with several popular CRM platforms, including HubSpot, Pipedrive, Zapier, Pabbly Connect, Microsoft Dynamics 365, Keap, Nimble, and more.

Updated on: 06/05/2024

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