Question 1

What is A2P 10DLC and how does it benefit your businesses?

Accepted Answer

A (10DLC) 10-digit long code is a specific phone number used for (A2P) Application-to-Person messaging. These numbers are better alternatives to (5-7 digits) short codes.

A2P 10DLC is a messaging framework in the United States designed for most North American network carriers that allow businesses to send messages (SMS & MMS) to their subscribers (customers) using a standard 10DLC number. A (10DLC) 10-digit long code is a phone number used for (A2P) Application-to-Person messaging.

A2P 10DLC was initiated by AT&T Local on April 1, 2021, followed by T-Mobile USA on August 1, 2021. These network providers believe A2P 10DLC offers better message delivery rates with lower filtering risk than traditional long-code SMS with the same phone number.

However, A2P 10DLC requires registering your number with the appropriate authorities (Carriers) if you are a business that wants to send long-code messages to T-Mobile and AT&T numbers in the US.

${youtube}Why and How to Register for A2P 10DLC Text messaging?

How does A2P 10DLC benefit you/your businesses?

A2P 10DLC (Application-to-Person 10-Digit Long Code) offers several benefits to businesses:

It enables you to send high volumes of messages to your customers with greater scalability and at a lower cost than traditional shortcodes.
Provides greater message deliverability to intended recipients.
A2P framework protects businesses from being associated with unwanted or malicious message

Question 2

Why am I being asked to verify my identity?

Accepted Answer

Identity verification is essential for ensuring every KrispCall workspace belongs to a legitimate business or an individual. It helps us regulate and maintain customer compliance with our upstream service providers and carriers. On the other hand, it plays a vital role in fighting phone frauds.

What happens if I don’t verify my identity?

You won't be able to relish the features to their full extent without verification. You will have limited functionalities in your workspace as well.

1. Outgoing SMS Limitation

You can send a maximum of 20 SMS in total. When running a business, it's important to send a lot of SMS messages. So if you want to have smooth communication with your clients and customers, the number of SMS messages you can send may not be enough.

That's because, around 23 billion SMS are sent daily, narrowing down to an average of 72 messages per consumer daily. So you'd need at least a 2000 SMS daily limit for a proper SMS marketing campaign.

2. Talktime Constraint

Every call (outgoing/incoming) will last for only 15 minutes. There are times you require a longer time limit to close a deal or support your customer. In such situations, interrupted business calls every quarter an hour seem unprofessional.

3. No concurrent calls

KrispCall provides you with number sharing feature. It enables you to share a number among several individuals and make numerous calls using that number simultaneously (at the same time).

However, you only

Question 3

How to sign up and create an account in KrispCall?

Accepted Answer

Want to quickly sign-up with a top business phone number provider? Signing up with KrispCall and getting your dedicated phone number is as simple as these 7 steps:

${youtube}How to sign up and create an account in KrispCall?

Sign up and create an account in KrispCall

Step 1: Go to the krispcall.com, home page and click on the ** "Get Started" ** button. The click will lead you to a new Registration page.

Step 2: Fill out your personal information, such as Your name, email address, organization, phone number, and password, tick the captcha, and click the Sign up button to continue.

Step 3: Then enter a name for your workspace , and click on the Next button.

Step 4: Select your subscription plan and toggle the payment option. You can select the Essen

Question 4

How to Integrate Your HubSpot Account with KrispCall?

Accepted Answer

Integrating your HubSpot account with KrispCall is a great way to improve your call management and customer service. By integrating these two platforms, you automatically synchronize the customer data from HubSpot and get a chance to improve the user experience.

You also get quality and seamless inbound and outbound calling features on KrispCall with your HubSpot account following the integration process. So without further ado, let's get started with some of the advantages that businesses of every size can enjoy integrating HubSpot with KrispCall.

${youtube}How to Integrate KrispCall with HubSpot CRM?

How to Integrate Your HubSpot Account with KrispCall?

KrispCall and HubSpot integration lets you easily manage communication with all your customers and contacts by just using the KrispCall app. Apart from this, all calling activity in KrispCall is synced with HubSpot.

Activities are created against contacts and customers on HubSpot whenever there is an incoming call/text from a customer or an outbound call/text from a HubSpot user.

To configure the integration of your HubSpot Account with the top cloud telephony service provider, KrispCall, follow these simple steps given below:

Step - 1: Log in to your KrispCall account and head over to Settings.

Step - 2: In the Settings menu, under the App Settings, you can find Integrations. Click on it.

Step 3: In doing so, a new window opens up showing the list of business tools and CRM

Question 5

How to cancel my KrispCall subscription plan?

Accepted Answer

Cancel your KrispCall Subscription plan:

If KrispCall has served your purpose and you now opt to stop using it, you can easily cancel your account. We're sorry to see you leave. We hope you've enjoyed using KrispCall, and we hope to see you soon.

We offer a variety of cancellation options depending on your plan.

Cancellation of a Subscription

You can cancel your KrispCall subscription anytime from your Plan Subscription under settings.

However, any monthly or annual payments you've already made are non-refundable, and after termination, you won't be charged. You are responsible for the upfront fees associated with your picked subscription period, even upon premature termination.

Following the steps below, an Admin can cancel the account:

Step 1: Log in to your dashboard using your login credentials (email & password) that you used while creating your account.

Step 2: Click on Settings & Plan Subscription followed by Cancel Subscription

Step 3: Type **Cancel

Question 6

How much does it cost to purchase a virtual phone number?

Accepted Answer

Cost of virtual phone numbers in UK, US, and Canada

The cost of a virtual number depends upon the phone number type and country. You can get USA and Canada virtual phone numbers for $2 for a local number and $4 for toll-free phone numbers. Likewise, for a UK phone number, it will cost you $2 for local and mobile numbers and $3 for a toll-free number.

The table below illustrates it all:

Cost of virtual phone numbers in other countries

Other than these three countries, all the countries have different virtual phone number prices depending on the same factors (type, abilities, & location).

You can contact our sales team for detailed information on the availability and prices of your desired number.

Or, click here to check out the availability yourself.

Frequently Read Articles

Browse All Categories