How to Fix your KrispCall number is unreachable Issue
If someone calls you on your KrispCall number but cannot get through, or if your call is unreachable, there may be several reasons causing the issue. Listed below are some of the most common causes and the ways to resolve them: 1. KYC Not Completed One of the reasons your KrispCall number becomes unreachable is due to the incomplete KYC (Know Your Customer) verification. If you’ve recently purchased your number but haven't completed your Know Your Customer (KYC) verification, it may restrictFew readersHow to Select your input/output device
When you connect a new microphone or speaker to KrispCall, you will be asked to choose which device to use for calls. This helps ensure you’re always using the right hardware for the best call quality. You can easily set, change, and test your audio devices right inside KrispCall to make sure everything sounds perfect before you start your conversation. Select Your Input/Output Device When a new audio device is detected, KrispCall will prompt you to select it. Choose Use it to makeFew readersHow to Fix Call Fails with Error: Geo permission not enabled Issue
Running into the “Geo permission not enabled” error when trying to make a call? This typically means KrispCall has restricted outbound calls to the country or region you’re dialing. It’s a common issue for users trying to reach international destinations that haven’t been activated in their account settings. Symptoms When attempting to make an outbound call, the call fails to connect, and you receive an error message stating “Geo permission not enabled.” In some cases, the call mayFew readersHow to Allow Microphone Access for KrispCall on macOS
If callers can’t hear you while using KrispCall on your macOS, it’s likely because KrispCall doesn’t have permission to use your microphone. This often happens after a new installation or macOS update. Follow the steps below based on your macOS version to give KrispCall the permissions it needs. For macOS Ventura: Open System Settings → Privacy & Security → Microphone. Toggle ON KrispCall. If prompted, select “Quit & Reopen”. If you choose “Later”, manually restart the KrispCalFew readersHow to Allow Microphone Access for KrispCall on Your Browser
If you're having trouble being heard during calls on KrispCall, your browser might not have permission to access your microphone. For KrispCall to work properly, you need to allow microphone access at both the system and browser levels. These permissions ensure your voice is transmitted clearly during calls and that KrispCall can function without interruption. The setup process is simple and only takes only few minutes. Follow the steps below based on your device and browser settings to get sFew readersHow to Update your Windows driver on Windows
Suppose you are constantly experiencing issues related to audio, such as low or no sound, crackling, choppy output, or microphone problems during a call on KrispCall. In that case, it may be due to the outdated or corrupted audio drivers on your Windows device. Having proper and up-to-date audio drivers is essential for a seamless and uninterrupted calling experience. Hence, here’s how to troubleshoot and update your drivers for improved call quality: Reinstalling Audio Drivers Open theFew readersHow to Enable Microphone Access for KrispCall on Android
If no one can hear you during calls on the KrispCall Android app, chances are your microphone access hasn't been enabled. Without this permission, the app won’t be able to pick up your voice, leading to frustrating, one-sided conversations. Luckily, giving mic access is quick and easy. Just follow the steps below to make sure KrispCall can use your microphone for smooth and uninterrupted calling. Here’s how to enable it: Go to your phone’s Settings → Apps → KrispCall. Tap PermissioFew readersHow to Fix Connectivity Issues with Bluetooth/Wireless Devices
KrispCall supports Bluetooth headsets and other wireless audio devices; however, users may occasionally experience connectivity or call quality issues. To determine if Bluetooth is the cause, using a wired headset to see if the issue resolves would be the best option. If switching to a wired device resolves the problem, the Bluetooth connection is likely the issue. Tips to Improve Bluetooth Performance: Use a Bluetooth Adapter Whenever possible, use the dedicated Bluetooth AdapterFew readersA guide to phone error messages
While using KrispCall, you may encounter various error messages depending on the action you perform. Some of these can be easily resolved on your end, while others may require assistance from our support team. To make you more familiar with the different errors and what they mean, we have listed some of the most common mistakes for your quick overview:Few readersHow to Fix Call Failing while dialing DOM-TOM numbers Issue
DOM-TOM simply refers to the overseas territories and departments of France. Every DOM-TOM territory is allotted a specific, unique country code or international calling code. Hence, when you try calling specific French numbers, whether on a mobile or landline, there’s a high chance the call will fail from KrispCall, but still connect from a mobile device. This happens because these numbers require specific international dialing formats to be recognized and appropriately connected within KrispCFew readersHow to Allow Microphone Access for KrispCall on Windows
Having trouble with people not hearing you on KrispCall? If your microphone isn’t working during calls, it’s likely because your Windows system hasn’t granted KrispCall the proper permissions. This is a common issue, especially on new setups or after system updates. It’s an easy fix. Just follow the steps below based on your Windows version to make sure your mic is enabled and working smoothly with KrispCall. For Windows 11 users: Open the Settings app. Go to Privacy & SecurityFew readersHow to Enable Microphone Access for KrispCall on iOS
If your voice isn’t coming through during calls on KrispCall, it’s likely because KrispCall doesn’t have permission to access your iPhone’s microphone. This is a common issue, especially if you skipped the initial permission prompt. Without mic access, you can hear others, but they won’t hear you. To fix it, follow these simple steps. Here’s how to enable it: Open your Settings app. Scroll down and tap KrispCall. Toggle the Microphone to ON. Once enabled, KrispCall will have thFew readersCompatible IP Phones and best practices
IP phones, also known as VoIP (Voice over Internet Protocol) phones, are communication devices that operate via an internet connection rather than traditional landline networks. There are two main types of IP phones: Hardware IP Phones – Physical desk phones designed for VoIP use. Software IP Phones (Softphones) – Applications that run on computers or mobile devices, mimicking the functionality of physical phones. At KrispCall, our platform is primarily built to deliver a proper calling eFew readersHow to Fix Carrier restriction on Calls issue
Sometimes, your calls may not go through from your KrispCall number while trying to call specific toll-free or international numbers. This issue may arise occasionally due to restrictions on regional carriers or specific regulatory limitations imposed by the destination country. Listed below are some of the most common cases and what you need to know about them: India India has imposed telecom regulations, which means that calls to Indian toll-free numbers, such as 000 800, are not currentlyFew readersHow to Fix One-way Audio and Double Login Issue
If you’re experiencing one-way audio or no audio at all during calls on KrispCall.com, one possible cause could be being logged into multiple versions of KrispCall on the same device. This can occur when users are simultaneously signed into the KrispCall web app and web-based CTI integration (such as HubSpot or Pipedrive) on the same computer, often without being aware of it. When multiple sessions are active, it can lead to audio conflicts. For example, your headset's input might be connectedFew readers