Articles on: Porting Phone Number

How to Port Your Talkroute Phone Number to KrispCall?

Switching to KrispCall for improved features and better value doesn’t mean you have to abandon your Talkroute number. You can easily transfer (port) your existing number to KrispCall, ensuring your business stays connected without any disruption.

However, before you begin the porting process, there are a few key requirements to keep in mind. Let’s go through them first.

Important Requirements Before Porting



Before initiating the porting process, confirm that your Talkroute number is eligible for transfer.

We recommend contacting KrispCall’s support team to verify the necessary details and prevent any potential delays.

You can submit a port-out request to Talkroute’s support team or follow this guide to submit it yourself.

Your Talkroute number must remain active throughout the process. If it is deactivated, porting will not be possible.

Ensure that your Talkroute account is in good standing, with no outstanding payments or unresolved issues.

A KrispCall account must be created before you can begin the porting process.

Check for additional verification requirements. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact Talkroute’s support team for accurate guidance.

Porting times can vary and typically range from a few days to two weeks, depending on Talkroute’s processing speed.

Note: We offer a Number Porting Eligibility Checker tool that can test the portability of your phone number. If you encounter any problems using the tool, you can contact our support representative via Live Chat or email us at porting@krispcall.com or support@krispcall.com.

Information Required to Port Your Number from Talkroute



To successfully port your number from Talkroute to KrispCall, you will need the following details:

RequirementsDetails
Porting Authorization Code (PAC) or PINRequest this from your Talkroute account
Account NumberYour Talkroute account number. Available in your account dashboard or billing statement.
Billing AddressThe service address associated with your Talkroute account.
Account StatusThe account must be active and in good standing.
Recent Billing StatementA copy of your most recent bill from Talkroute is required for verification.
Letter of Authorization (LOA) / Country-Specific Documentation(s)Some numbers may require an LOA or other country-specific document(s) to authorize the transfer.

🔴Important notice: Do not close your account (cancel your old plan) with Talkroute until your number is ported successfully.

How to Submit Your Porting Request to KrispCall?



After receiving the port-out details from Talkroute, you can submit your porting request to KrispCall:

Email your porting request along with the required information to porting@krispcall.com.

Double-check all the details to avoid any delays or issues in the porting process.

KrispCall will take care of the rest and inform you once your number has been successfully ported.

Best Practices for Phone Number Porting



Ensure all details match Talkroute’s records to avoid delays or rejection.

Review any contractual obligations with Talkroute that might affect the porting process.

Notify your team and clients about the number transfer to prevent confusion.

Stay updated with reports from KrispCall and promptly respond to any requests for additional information.

Talkroute Contact Information for Porting Support



If you need help retrieving your port-out details, you can contact Talkroute’s support team:

Live Chat: Available on the Talkroute website

Email Support: support@talkroute.com

KrispCall Contact Information for Porting Support



If you face any issues while porting your number to KrispCall, reach out to our support team:

Live Chat: Available 24/7 on the KrispCall website

Email: porting@krispcall.com | support@krispcall.com

Updated on: 10/04/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!