How to Port Your CloudTalk Phone Number to KrispCall?
Moving to KrispCall for better features and cost savings doesn’t mean you have to leave your CloudTalk number behind. You can easily port your number to KrispCall without disruptions, keeping your business running smoothly.
Before you get started, there are a few essential requirements to check. Let’s go over them first.
Before initiating the porting request, ensure your number is eligible for transfer.
Contact KrispCall’s support team to confirm all necessary details and avoid missing information.
Submit a port-out request to CloudTalk. Since CloudTalk does not directly handle porting, the request will be processed by their underlying carrier.
Your CloudTalk number must be active. Inactive numbers cannot be ported.
Your CloudTalk account must be in good standing, with no unpaid balances or unresolved issues.
You need a KrispCall account set up before the porting process begins.
Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact CloudTalk’s support team for accurate guidance.
Porting timelines vary. Depending on CloudTalk's carrier's response time, the process can take anywhere from a few days to two weeks.
Note: We offer a Number Porting Eligibility Checker tool that can test the portability of your phone number. If you encounter any problems using the tool, you can contact our support representative via Live Chat or email us at porting@krispcall.com or support@krispcall.com.
To successfully transfer your number from CloudTalk to KrispCall, you’ll need the following details:
Once CloudTalk provides your port-out details, follow these steps to submit your porting request to KrispCall:
Email your porting request along with the required details to porting@krispcall.com.
Double-check that all information is accurate to prevent delays.
KrispCall will handle the rest and keep you updated on the status.
Ensure all details match CloudTalk’s records to prevent delays or rejections.
Verify if your number requires a special migration code (PAC, RIO, OKU, etc.).
Inform your team and clients about the transfer to avoid disruptions.
Keep track of updates from KrispCall and respond to any requests for additional information.
If you need help retrieving your port-out details, you can contact CloudTalk’s support team:
Email: support@cloudtalk.io | porting@cloudtalk.io
If you face any issues while porting your number to KrispCall, reach out to our support team:
Live Chat: Available 24/7 on the KrispCall website
Email: porting@krispcall.com | support@krispcall.com
Before you get started, there are a few essential requirements to check. Let’s go over them first.
Important Requirements Before Porting
Before initiating the porting request, ensure your number is eligible for transfer.
Contact KrispCall’s support team to confirm all necessary details and avoid missing information.
Submit a port-out request to CloudTalk. Since CloudTalk does not directly handle porting, the request will be processed by their underlying carrier.
Your CloudTalk number must be active. Inactive numbers cannot be ported.
Your CloudTalk account must be in good standing, with no unpaid balances or unresolved issues.
You need a KrispCall account set up before the porting process begins.
Documentation requirements can vary by country. Some regions may require a Letter of Authorization (LOA) or other country-specific paperwork, while others may not. To avoid delays, check the specific requirements for your country or contact CloudTalk’s support team for accurate guidance.
Porting timelines vary. Depending on CloudTalk's carrier's response time, the process can take anywhere from a few days to two weeks.
Note: We offer a Number Porting Eligibility Checker tool that can test the portability of your phone number. If you encounter any problems using the tool, you can contact our support representative via Live Chat or email us at porting@krispcall.com or support@krispcall.com.
Information Required to Port Your Number from Cloudtalk
To successfully transfer your number from CloudTalk to KrispCall, you’ll need the following details:
| Requirement | Details |
|---|---|
| Port-out PIN or Code | Depending on your country, you may need a PAC, RIO, OKU, or migration code. Contact CloudTalk for this. |
| Account Number | Assigned by CloudTalk. Can be found in your account details or billing statement. |
| Billing/Service Address | Must match the address registered with CloudTalk’s carrier (may differ from your billing address). |
| Account Status | The account must be active and in good standing. |
| Letter of Authorization (LOA) / Country-Specific Documentation(s) | Some numbers may require an LOA or other country-specific document(s) to authorize the transfer. |
How to Submit Your Porting Request to KrispCall?
Once CloudTalk provides your port-out details, follow these steps to submit your porting request to KrispCall:
Email your porting request along with the required details to porting@krispcall.com.
Double-check that all information is accurate to prevent delays.
KrispCall will handle the rest and keep you updated on the status.
Best Practices for Phone Number Porting
Ensure all details match CloudTalk’s records to prevent delays or rejections.
Verify if your number requires a special migration code (PAC, RIO, OKU, etc.).
Inform your team and clients about the transfer to avoid disruptions.
Keep track of updates from KrispCall and respond to any requests for additional information.
CloudTalk Contact Information for Porting Support
If you need help retrieving your port-out details, you can contact CloudTalk’s support team:
Email: support@cloudtalk.io | porting@cloudtalk.io
KrispCall Contact Information for Porting Support
If you face any issues while porting your number to KrispCall, reach out to our support team:
Live Chat: Available 24/7 on the KrispCall website
Email: porting@krispcall.com | support@krispcall.com
Updated on: 10/04/2025
Thank you!