Articles on: Integration

How to Integrate Your JobAdder Account with KrispCall?

Connecting the JobAdder recruitment platform with the KrispCall cloud phone system creates a smooth communication process for staffing agencies and HR teams. 


This connection between your Applicant Tracking System (ATS) and your phone system helps recruiters save time and remove hiring obstacles.


Benefits of Integrating JobAdder with KrispCall


Integrating JobAdder with KrispCall helps recruitment teams manage candidate calls, messages, and follow-ups directly from their recruitment platform. Here are the key benefits:


  1. Automated Call Logging 

Imagine every call, voicemail, and SMS automatically recorded in the relevant candidate or client profile within JobAdder. Recruiters can access past interactions effortlessly without wasting time on manual data entry.


  1. Faster Candidate Follow-Ups 

With KrispCall integrated into JobAdder, recruiters can call or message candidates instantly. This streamlined communication speeds responses and keeps the hiring process moving.


  1. Complete Candidate History 

All call logs, messages, recordings, and notes are conveniently accessible alongside candidate details. This comprehensive view ensures recruiters have the context they need before any conversation.


  1. Less Manual Data Entry 

Seamlessly sync call details, durations, and recordings with JobAdder, no extra work required. This lets recruiters focus on finding the right candidates instead of tedious record updates.


  1. Better Recruitment Tracking 

Efficiently manage and track recruiter calls and candidate interactions in JobAdder. This improves your ability to review communication history and monitor recruitment activities, driving better outcomes.

How to Integrate Your JobAdder Account with KrispCall 


Step 1: Log in to the KrispCall account and go to Settings.


Step 2: In the settings section, Integrations can be seen under APP SETTINGS; click on Integrations and select Marketplace.




Step 3: After clicking on Integrations, different automation tools and CRMs can be found that you can integrate with KrispCall. Search for JobAdder and click on it to go to the integration page.





Step 4: Click on Add to KrispCall.



Step 5: You will be redirected to the JobAdder authentication page; enter your Email and Password.



Step 6: Click on Accept to continue with the integration.



Step 7: You will be redirected to KrispCall. A CRM integrated successfully message will pop up, and JobAdder will be displayed in the active integrations of KrispCall.



Install the KrispCall Chrome Dialer 

Step 1: Search for the KrispCall Chrome Dialer page in the Chrome Web Store. 



Step 2: Click Add to Chrome. 



Step 3: Click Add Extension to complete the installation.



Step 4: Once installed, sign in to the Chrome Dialer using your KrispCall account. 



Manage Member Integration Settings by Admin/Owner

  1. Ensure members have integrated JobAdder accounts.
  2. Admin/Owner can view member integrations and change members' account settings.
  3. Members cannot view admin/owner integrations.
  4. Members' settings changes don’t affect Admin/Owner’s settings.
  5. Admin/Owner setting changes don’t affect members' settings.





Integration Settings 

After you successfully integrate JobAdder, you can turn different settings on or off. First, users can edit or delete the integration.
To delete the active integration, click on the disconnect and delete option.






To edit the integration, click on Settings. Different settings options are provided, where users can make changes to meet their requirements.



General Settings

General settings are the first setting option, with three additional settings options available. All the toggle buttons in General Settings will be on by default.


  1. Create new contacts for calls: This button enables one-way contact sync when the toggle is on (i.e., contacts created in KrispCall sync to JobAdder). If the toggle is off, contacts won’t sync.


  1. Contacts 2-way sync: This button enables 2-way contact sync when the toggle is on; contacts created in JobAdder sync to KrispCall. If the toggle is off, contacts won’t sync. This button also helps with the initial sync; i.e., if there are existing contacts in either KrispCall or JobAdder, toggling this button syncs them to both sides.


  1. Notes logging: This option helps to sync notes to JobAdder that are created/edited/deleted from the conversation box or during the call. Toggling off this button won’t sync notes to JobAdder.



Workflow Settings

The workflow setting is present right after the general settings. All options under workflow settings are set to Calls (Engagements) by default. Users can click the setting and change it to meet their requirements.


  1. Log outgoing answered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the outgoing answered calls will be synced to JobAdder. By enabling the setting as Disabled, the outgoing answered calls will not be synced to JobAdder.


  1. Log outgoing unanswered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the outgoing unanswered calls will be synced to JobAdder. By enabling the setting as Disabled, the outgoing unanswered calls will not be synced to JobAdder.


  1. Log incoming answered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the incoming answered calls will be synced to JobAdder. By enabling the setting as Disabled, the incoming answered calls will not be synced to JobAdder.


  1. Log incoming unanswered calls as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the incoming unanswered calls will be synced to JobAdder. If the setting is Disabled, incoming unanswered calls will not sync to JobAdder.


  1. Log voicemail as Calls(Engagements)/Disabled: By enabling the setting as Calls(Engagements), the voicemail log will be synced to JobAdder. If the setting is Disabled, the voicemail log will not sync to JobAdder.


  1. Log incoming SMS as Disabled/Notes: Enabling the setting as Notes will sync the incoming SMS to JobAdder. However, it will not sync if the setting is disabled.   


  1. Log outgoing SMS as DIsabled/Notes: Enabling the setting as Notes will sync the outgoing SMS to JobAdder. However, it will not sync if the setting is disabled.     



Connected Numbers

The Connected Numbers setting appears after the workflow settings. Only one option is available under the connected numbers settings. 


1. Log phone calls for these numbers: The list of available numbers in the channel will be automatically selected when the integration is done for the first time.


2. Log SMS for these phone numbers:  In this option, the list of numbers available in the channel will be selected by default at the time of integration. This setting is used to ensure the log of SMS for the selected numbers is synced to JobAdder.


If the user purchases a number after integration, they must manually add it to connected numbers.


Note: If there are no selected numbers, then the call logs will not be synced in JobAdder.


Updated on: 02/11/2026

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