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# How to Update your Windows driver on Windows

Suppose you are constantly experiencing issues related to audio, such as low or no sound, crackling, choppy output, or microphone problems during a call on KrispCall. In that case, it may be due to the outdated or corrupted audio drivers on your Windows device.

Having proper and up-to-date audio drivers is essential for a seamless and uninterrupted calling experience. Hence, here’s how to troubleshoot and update your drivers for improved call quality:

**Reinstalling Audio Drivers**

* Open the Device Manager on your PC.
* Go to the Audio inputs and outputs.
* Right-click on the microphone or speaker and select Uninstall device.
* After removal, right-click on 'Audio inputs and outputs' again and choose 'Scan for hardware changes'. This reinstalls the default drivers.

Note: If the drivers on your PC don’t reinstall automatically after following the mentioned steps, please refer to the steps below based on your device manufacturer.

**Downloading Updated Drivers by Brand**

**Dell Devices**
* Visit the Dell Drivers & Downloads page.
* Use Detect PC or browse manually.
* Click "Detect Drivers" and follow the prompts to install the updates.

**HP Devices**
* Open HP Support Assistant.
* Select your device and click Check for updates and messages.
* Download and install available audio-related updates.

**Lenovo Devices**
* Go to Lenovo Support.
* Choose Detect Product or select your device manually.
* Click Drivers & Software, then use Automatic Update (Scan Now).

**Acer Devices**
* Use Acer Care Center to check for updates.
* If it's not installed, download it from the Acer Drivers & Manuals page.
* Enter your Serial Number (SN) or look up your device by model name.
* Select the Application category from the list, locate Acer Care Center, and click Download to obtain the installer.
* Extract the downloaded ZIP file, run the setup, and follow the on-screen instructions.

*Note: If following these steps does not resolve the issue and you continue to experience audio problems after updating your drivers, please don't hesitate to [__contact KrispCall Support__](https://krispcall.com/contact-us/). We're here to help!*