> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.krispcall.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to remove members (users) from workspace?

Is one of your team members no longer working with you? Or maybe they no longer need to use their KrispCall account or number? No problem!

As an owner or admin on your KrispCall account can easily remove them from your account.

## Remove members/users from workspace

Remove members/users from your workspace with some quick steps once you’ve logged in as directed below:

**Step 1**: **[Log in](https://app.krispcall.com/login)** to your dashboard using your login credentials (email & password) that you used while creating your account.

[![](https://storage.crisp.chat/users/helpdesk/website/f68c6ec89b0e5800/4e0fa684-a69a-431b-901d-b8c211_1xx0l4.jpeg)](https://downloads.intercomcdn.com/i/o/554342931/4b60cdb587e6ce2f6d3698e9/log-in-using-email-password.jpg)

**Step 2:** On the leftmost side of the window, select the **workspace** where you want to remove a member from.

[![](https://storage.crisp.chat/users/helpdesk/website/ba2d2ed646309000/8b26273d-8f1e-4d2a-ac71-1df613_1pp15ch.jpeg)](https://downloads.intercomcdn.com/i/o/549941642/b6139465f986635652b67347/SELECT-WORKSPACE-1.jpg)

**Step 3:** On the left-hand panel, click on the **Settings,** which opens up a Settings panel, where you can select the **Members,** which opens up a Members panel.

[![](https://storage.crisp.chat/users/helpdesk/website/6f7bbfeeedf1a400/625e2777-8163-4e9a-a845-a33575_1f8eogd.jpeg)](https://downloads.intercomcdn.com/i/o/549942644/7ef7ffadce241dff2deb84ba/SETTING-MEMBERS-1.jpg)

**Step 4:** Click on the **3 dots** on the right side of the member you want to remove. This action drops (down) options to "change role" or "remove."

[![](https://storage.crisp.chat/users/helpdesk/website/7927c476cb0cc400/d009e7d3-80cc-45c4-87ab-1174b6_1809qzw.jpeg)](https://downloads.intercomcdn.com/i/o/549942888/c5c50294f94d74c7d0a4cfa0/click-on-3-dots.jpg)

**Step 5:** Click on the **remove** button. It opens up a pop-up window, "Remove Member." It gives you options to cancel the action or proceed with removing the member.

[![](https://storage.crisp.chat/users/helpdesk/website/5e83eba124e70400/62259b08-9153-4fae-a04d-b5bf06_1dxgrb8.jpeg)](https://downloads.intercomcdn.com/i/o/549943453/6cf4b3f7c3a73dbef7a85b81/Click-on-remove.jpg)

5. Confirm the decision by clicking on the **remove** button on the pop-up dialogue box.

[![](https://storage.crisp.chat/users/helpdesk/website/e8b8e7efa72f8000/63056f54-80c5-4ade-83f0-90244f_kct4xu.jpeg)](https://downloads.intercomcdn.com/i/o/549944240/a9681f27aad9c38d0a9af70f/Confirm-remove.jpg)

_These steps will successfully remove members/users from your workspace._

Also, if you are struggling to add a new user in your workspace, this video will help you.



${youtube}[How to Add Team Members in Your KrispCall Workspace?]([oOBKH6lKlE8))