> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.krispcall.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Integrate Your Pabbly Connect Account with KrispCall?

Pabbly Connect has over 1000 applications in its arsenal. So integrating KrispCall cloud telephony with Pabbly Connect unlocks an awful lot of possibilities. [KrispCall + Pabbly Connect integration](https://krispcall.com/integration/pabbly-connect/) helps to enhance customer experience through personalized telephony, facilitates efficient lead management, and provides valuable insights for data-driven decision-making, among others.

In this article, we'll guide with through a step-by-step procedure to integrate your KrispCall account with Pabbly Connect and enrich your business phone with the aforementioned functionalities and more.

### How to integrate Pabbly Connect with KrispCall (From Pabbly Connect)?

**Step 1**: Log in to your Pabbly account.

**Step 2**: In the All Apps tab of your Pabbly account, Click on the **Access Now** button below the Pabbly Connect.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/pabbly-connect-access-now-butt_e5yim7.jpg)

**Step 3**: Clicking the **Access Now** button opens a new window in a new tab. In the new window, click on the **Create Workflow** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/pabbly-connect-create-workflow_suigca.jpg)

**Step 4**: To create a Pabbly Connect Workflow, you will have to provide a name to it and define the location where you want it to be saved. Once you have provided the details, click on the **Create** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/pabbly-connect-krispcall-integ_15t74ri.jpg)

**Step 5**: Now Choose your Application for Trigger and set the **Trigger** accordingly. 

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/setting-trigger-in-krispcall-p_jvveuv.jpg)

**Step 5 (Continued)**: If you are looking to use KrispCall as the application for the trigger, search KrispCall in the search box and select it when the result appears. KrispCall currently provides triggers like New Contact, New Voicemail, and New SMS/MMS.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-pabbly-connect-integ_s9a4vk.jpg)

**Step 6**: Once you are done setting up the Application for Triggers and the Trigger, click on the **Connect** button. 

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/connect-krispcall-pabbly-conne_l4xsyt.jpg)

**Step 7**: You will then be asked to provide additional details regarding the Trigger. Provide the details as per your requirements and fill in the **API Key** and **Secret Key**.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/setting-triggers-in-krispcall-_86l94v.jpg)

**Step 8**: To get/generate the API key and Secret Key, go to Settings in the KrispCall App and click on the **Developer** option under **App Settings**. You can click on the **Copy** button next to the keys to copy the keys.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-api-key-secret-key_1c6alkm.png)

**Step 9**: Use the **API Key** and **Secret Key** so generated in Pabbly Connect. Once you are done, click on the **Save** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/integrate-krispcall-pabbly-con_4z7dqn.jpg)

**Step 10**: After clicking the **Save** button, you trigger action will be all set. You can even test if the triggers are functioning well. For that, you'll have to click on **Save & Send Test Request**. It will take a few moments to get a response from KrispCall. You will be alerted about it as well.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/save-triggers_1owotgl.jpg)

**Step 11**: If a trigger action happens on KrispCall, you can see the response to that as well.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/response-of-the-data-after-tri_kmowp9.jpg)

**Step 12**: Once you have completed the setup of the Trigger, select the Application for Action in a similar fashion.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/choosing-action-in-integration_1jxtxt2.jpg)

**Step 13**: Choose the action event from the given set of options and click on the **Connect** button. Afterward, click on the **Connect With Gmail** button and provide you login credentials. Once you have successfully logged in and the application is successfully connected, click on the **Save** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-pabbly-connect-actio_k4esor.jpg)

**Step 13 (Continued)**: Fill in details details like how and where the action event should take place. Once you are done, you have the option  to **Save & Send Test Request** or just **Save** it.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/set-up-action-event-continued_xlzc47.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/save-send-test-request_r09mho.jpg)

**Step 14**: Once the Triggers and Actions are properly set, your Workflow will come live and you will start getting responses for the Actions and Triggers so set.

### How to integrate Pabbly Connect with KrispCall (From KrispCall)?

**Step 1:** [Log in to your KrispCall account](https://app.krispcall.com/login) and Go to **Settings**.

**Step 2**: In the Settings menu, you'll find **Integrations** under App Settings. Click on it.

**Step 3**: Clicking this will bring up a list of business tools and CRM software you can integrate with KrispCall. To integrate KrispCall with Pabbly Connect, click on the **Connect →** button just below Pabbly Connect.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-pabbly-connect-integ_gqdm9n.jpg)

**Step 4**: Clicking on the **Connect →** button opens a new window asking you to sign up or log in to the Pabbly Connect account you want to integrate with KrispCall. Log in to your Pabbly account to proceed.

**Step 5**: Once you are logged in to your Pabbly Connect account, in the **All Apps** tab of your Pabbly account, Click on the **Access Now** button below the Pabbly Connect.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/pabbly-connect-access-now-butt_e5yim7.jpg)

**Step 6**: Clicking the **Access Now** button opens a new window in a new tab. In the new window, click on the **Create Workflow** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/pabbly-connect-create-workflow_suigca.jpg)

**Step 7**: To create a Pabbly Connect Workflow, you will have to provide a name to it and define the location where you want it to be saved. Once you have provided the details, click on the **Create** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/pabbly-connect-krispcall-integ_15t74ri.jpg)

**Step 8**: Now Choose your Application for Trigger and set the **Trigger** accordingly. 

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/setting-trigger-in-krispcall-p_jvveuv.jpg)

**Step 8 (Continued)**: If you are looking to use KrispCall as the application for the trigger, search KrispCall in the search box and select it when the result appears. KrispCall currently provides triggers like New Contact, New Voicemail, and New SMS/MMS.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-pabbly-connect-integ_s9a4vk.jpg)

**Step 9**: Once you are done setting up the Application for Triggers and the Trigger, click on the **Connect** button. 

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/connect-krispcall-pabbly-conne_l4xsyt.jpg)

**Step 10**: You will then be asked to provide additional details regarding the Trigger. Provide the details as per your requirements and fill in the **API Key** and **Secret Key**.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/setting-triggers-in-krispcall-_86l94v.jpg)

**Step 11**: To get/generate the API key and Secret Key, go to Settings in the KrispCall App and click on the **Developer** option under **App Settings**. You can click on the **Copy** button next to the keys to copy the keys.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-api-key-secret-key_1c6alkm.png)

**Step 12**: Use the **API Key** and **Secret Key** so generated in Pabbly Connect. Once you are done, click on the **Save** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/integrate-krispcall-pabbly-con_4z7dqn.jpg)

**Step 13**: After clicking the **Save** button, you trigger action will be all set. You can even test if the triggers are functioning well. For that, you'll have to click on **Save & Send Test Request**. It will take a few moments to get a response from KrispCall. You will be alerted about it as well.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/save-triggers_1owotgl.jpg)

**Step 14**: If a trigger action happens on KrispCall, you can see the response to that as well.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/response-of-the-data-after-tri_kmowp9.jpg)

**Step 15**: Once you have completed the setup of the Trigger, select the Application for Action in a similar fashion.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/choosing-action-in-integration_1jxtxt2.jpg)

**Step 16**: Choose the action event from the given set of options and click on the **Connect** button. Afterward, click on the **Connect With Gmail** button and provide you login credentials. Once you have successfully logged in and the application is successfully connected, click on the **Save** button.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/krispcall-pabbly-connect-actio_k4esor.jpg)

**Step 16 (Continued)**: Fill in details details like how and where the action event should take place. Once you are done, you have the option  to **Save & Send Test Request** or just **Save** it.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/set-up-action-event-continued_xlzc47.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/save-send-test-request_r09mho.jpg)

**Step 17**: Once the Triggers and Actions are properly set, your Workflow will come live and you will start getting responses for the Actions and Triggers so set.