> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.krispcall.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to change the role of team members?

Assigning various roles to team members is important when it comes to maintaining the team hierarchy, passing on, and sharing responsibilities.

## Change the role of team members

Changing the user role of your team members is easy and can be accomplished within a few clicks. Follow the steps below once you have logged into your dashboard.

**Step 1**: [Log in](https://app.krispcall.com/login) to your dashboard using the login credentials (email & password) that you used while creating your account.

[![](https://storage.crisp.chat/users/helpdesk/website/3c8ace074a05b000/00223e8e-0346-4ef8-b2fd-5fc3fc_13ztrxa.jpeg)](https://downloads.intercomcdn.com/i/o/554331792/53d2ce25c966cf233033f4a4/log-in-using-email-password.jpg)

**Step 2:** On the leftmost side of the window, select the **workspace** where you want to alter the role of users/members.

[![](https://storage.crisp.chat/users/helpdesk/website/7918d0e8546a5800/e96245fb-cd9a-496e-8fd9-d76372_1j9kk8x.jpeg)](https://downloads.intercomcdn.com/i/o/549933305/8e736b075c9fb341ade06cd2/SELECT_WORKSPACE.jpg)

**Step 3:** On the left-hand panel, click on the '**Settings,**' which opens up a Settings panel, where you can select the **Members,** which opens up a Members panel.

[![](https://storage.crisp.chat/users/helpdesk/website/290fa7e4512ee800/d6c9cfeb-a9be-4547-a079-19b277_1cugzx3.jpeg)](https://downloads.intercomcdn.com/i/o/549933995/6061d2dcb1fe64567a083844/Setting-Members.jpg)

**Step 4:** Click on the **triple dots** beside the member whose role you want to change.

[![](https://storage.crisp.chat/users/helpdesk/website/31636fe631876600/bdb95d17-153a-4cb7-82c7-a14b85_1y088ru.jpeg)](https://downloads.intercomcdn.com/i/o/549934472/c2d44cacd158367bcfe412d6/click-on-3-dots.jpg)

**Step 5:** Click on **change role**.

[![](https://storage.crisp.chat/users/helpdesk/website/519c623b1d54bc00/8c7aec3e-6620-4657-8ea2-913c8e_zwi2gv.jpeg)](https://downloads.intercomcdn.com/i/o/549935012/c2f38a61f2ee5da429144be5/Change-role.jpg)

**Step 5:** Click on either **Admin** or **Member** (_available options_)

_The role of the member/user changes promptly._