> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.krispcall.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How do I add credit to my KrispCall account?

Is your KrispCall account balance running low? Is it time to add credit to your account? 

Don’t worry. Adding credit is a quick and easy process.

You have two convenient options: manual top-up and auto-recharge. 

We will walk you through the detailed steps of both options in this comprehensive guide to ensure you can effortlessly add credits when needed.

So, let’s get started.

### Why do I need credits in my KrispCall account?

Your KrispCall account credit is your gateway to virtual communication. These credits act as a form of virtual currency that you purchase to pay for the costs associated with making outbound calls, sending text messages and MMS, and composing voicemails to other phone numbers outside of the KrispCall platform. 

${youtube}[How to load credit on your KrispCall account?](ZqDYi4pOMQ8)
                                                                                                  
### How do I add credit to my KrispCall account?

Adding credits to the KrispCall account is simple and straightforward. Follow these steps:

**Step 1**: [Login](https://app.krispcall.com/login) to your KrispCall account.

**Step 2**: Go to the **Settings** menu and click on **Credit**.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/screenshot-wwwfigmacom-2023121_1km2dnf.png)

**Step 3**: Click on the **Purchase Credit** button on the top right corner of the window.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/screenshot-wwwfigmacom-2023121_18118gv.png)

**Step 4**: In doing so, a small window opens up asking the amount to be added to the workspace and the card it should be added from. Provide the inputs and click on the **Make Payment** button. 

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/if-more-credit-cards_16sxu2y.png)



### How do I add credit to my KrispCall account automatically?

To add credit to your KrispCall account automatically follow these steps:

**Step 1**: [Login](https://app.krispcall.com/login) to your KrispCall account.

**Step 2**: Go to the **Settings** menu and click on **Credit**.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/screenshot-wwwfigmacom-2023121_1km2dnf.png)

**Step 3**: Click the toggle button next to **Auto-Recharge**.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/credit-1_1r97ble.png)

**Step 4**: Once it's turned on, you will be asked to set the threshold at which you want your account to get auto recharged and the amount that should be added automatically. Select the amounts from the drop-down list and you will be good to go.

![](https://storage.crisp.chat/users/helpdesk/website/2e202ca49d7e8800/auto-recharge-enable-1_1essez2.png)

Setting automatic add credit is necessary if you don’t want any interruption during phone calls and while sending SMS. Just set a range, and KrispCall will automatically add credits to your balance when it reaches a certain range—no more manual top-ups.
                                                     
**Note**: Please feel free to get in touch with our support team if you run into any issues or have further questions.